Reviews (1,495)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable and functional size charts that enhance customer experience and reduce return rates. They value the ability to import size charts from Excel and adjust layouts easily. The app's user-friendly interface ensures compatibility with various themes and devices. Exceptional customer support is frequently praised for its responsiveness and efficiency in resolving issues.

January 13, 2024

Good

Leo Prince
Croatia
About 17 hours using the app
Staytuned replied January 15, 2024

Hey there Leo Prince and team!

Thank you for taking the time to leave a 5-star review, this helps a lot.

Please let us know if you need any help!

Edited April 21, 2018

Love, love, LOVE this app! Very professional looking and easy to use. I had one little question when I got started, and support was fast, friendly, and downright . . . well, supportive! That's not often the case, and I really appreciated it. I absolutely adore the cloning tool - such a time-saver! I am so very glad I found Kiwi! If you want to see it in action, click on our name below and come visit!

Thegreenhouse Boutique Clothing
United States
Almost 4 years using the app
May 10, 2019

If you are looking for an amazing size chart app the Kiwi size chart app is it! The recommender is a great addition and the fit visualisation option is great for people finding the size that gives them the fit they like. This is totally going to lead to less returns down to incorrect size or fit oh and the support is fantastic!

Half Human
United Kingdom
Almost 4 years using the app
May 10, 2019

Took a moment to get into it and had a slight issue in the beginning but the team was really helpful. It all works now :)

FAROS LINEN
Germany
Almost 4 years using the app
January 17, 2022

Great app, great customer support. The sizing recommender is very helpful and customers get a lot out of it

Threyda Art and Apparel
United States
Almost 4 years using the app
Staytuned replied February 14, 2022

Thanks so much for the glowing review! I have lots of friends who love their Threyda gear - it makes me happy to hear we're playing our part in strengthening your business.

August 27, 2018

Great app! Very helpful and friendly customer service!

Daily Dealios
Hong Kong SAR
Over 3 years using the app
January 30, 2024

Great app, would use it agian! Amazing :)

Livora
Netherlands
6 minutes using the app
Staytuned replied January 31, 2024

Hi Livora team!

Thank you for taking the time to leave such a fantastic review. We're grateful to have you as part of our app community!

Please don't hesitate to reach out if you need help with anything!

March 22, 2021

Really quick and easy to navigate but if you do get stuck, staff on the live chat are always super friendly and helpful. I like how well presented the size guides appear on site too.

Aje
Australia
Over 3 years using the app
May 16, 2018

Wow! What an awesome app!!!! And sooooo easy to use. I am not technically minded and I even found it super easy to use! No coding needed (thank goodness as I would have no doubt deleted my whole store!!!). Also, I needed some support and Sam C was on the case and sorted it out super quick. Would highly recommend to everyone

Candy Pink Girls
United States
Over 3 years using the app
April 7, 2018

Two things I need to point out: 1) the superb customer support and 2) the customizability of this app. Kiwi app is one of a kind and I wish I had found it sooner.

Sam has been really great with answering all my questions and making quick updates to accommodate my specific requests that my Shopify store needs with sizing. He replies promptly and even offers his experiences from his own ecommerce store, which is something I really appreciate.

The customizability of this app allows you to change the size and look of your sizing chart, which is great since I want it thematically consistent with my shop layout. All in all, this app has helped me make huge improvements and I highly recommend it

Sandalboyz 2
United States
Over 3 years using the app