Reviews (1,611)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for reducing sizing-related returns through accurate, customizable size charts and a size recommender. They praise its ability to import data from Excel, user-friendly interface, and seamless integration with online stores. The customer support is noted for its quick response and helpfulness in handling customization and technical issues, enhancing the overall merchant experience.
Refine
-
By rating
Very nice app and good customer service !
Hi BUIJO team!
Thank you so much for you kind feedback for our app and support team! Your input is very important to us, as it helps us continue to improve our app.
If you need help with anything else, you know where to reach us!
Very fast
Hi Regency Row and team!
We're glad that our app is working well on your store! Thank you so much for sharing your experience, we really appreciate your support.
Please feel free to reach out if you need any help!
So far its been easy to navigate and create size charts. It's my first time so I still need to see if its worth it for me.
Hi Astir-Australia and team!
Thank you for your feedback! We're glad to hear you’re finding the app easy to navigate so far. If you have any questions or need any help as you continue testing it out, feel free to reach out to us!
O melhor aplicativo Shopify para Size Chart
Hi Orion b and team!
Thank you so much for your kind feedback, this helps us a lot.
Please feel free to reach out to us if you need any help! Thank you for choosing Kiwi!
looks good
Hi there ace team!
Thank you for taking the time to leave us a review. Can you please tell us more about your experience? Is there anything in specific that you would like us to improve to better suit your store's needs?
We hope to hear from you soon!
It was wonderful support and great app.
Hey there STANCLAN team!
It's great to hear that our support team was able to help you out! If you need help with anything else, you know where to reach us!
Thank you for choosing Kiwi!
Very easy and good
Thank you so much for your review Vuneti team! If you ever need assistance, feel free to reach out! Thank you for choosing Kiwi!
I have been facing an ongoing issue with the size chart integration on my website, and despite reaching out to Kiwi’s support team numerous times, the problem has yet to be resolved. Each time, I’m told the issue is fixed, only to find out it isn't. As a business owner running a clothing brand, an accurate size chart is critical for my customers, especially since over 50% of them use iOS devices, where the chart doesn't display correctly.
This technical glitch has severely affected my conversion rate and sales, costing me thousands in ad spend. Despite countless assurances that the matter has been escalated, it remains unresolved, showing a complete lack of genuine support. My patience is beyond tested, and I cannot recommend Kiwi's services due to their inability to fix this basic yet crucial feature. Proceed with caution if you're relying on them for an essential part of your e-commerce setup.
Thank you for your honest feedback. We understand the inconvenience this may have caused your business. Our team will be reaching out immediately to ensure this issue is fully resolved.
- Kiwi Management Team
The recommender didnt work out for me. I am using the normal one.
We're very sorry to hear about the issues with the recommender. Our team will be in touch soon to ensure you get the help you need.
-Kiwi Management Team
Great app for clothing stores and amazing support!
Hi Zürich Modehaus and team!
Our support team had an amazing time helping you out! Thank you so much for sharing the experience you had with them, they'll surely get excited to see this.
If you need help with anything else, you know where to reach us!