Kiwi Size Chart & Recommender , 694 reviews

Overall rating
4.4
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 17, 2022

Excellent appli la configuration est simple à utilisé et facile à installé, niveau design c'est très esthétique franchement le forfait gratuit est largement suffisant et le service client toujours super réactif le seul petit défaut c'est que le lien s'affiche que quand le site est complètement chargé sinon je recommande

Coucou Toi™
France
Time spent using app: 4 months
StayTuned replied February 14, 2022

Thank you for taking the time to write this great review! You mentioned that the link only appears when the site is fully loaded - how would you prefer this to work instead?

January 15, 2022

The best size chart I have seen on Shopify and the impeccable service will not disappoint you in making the decision to add this app to your online shop! Thank you Zachary!!

Zee Abayas
United Kingdom
Time spent using app: About 10 hours
StayTuned replied February 14, 2022

Wow, thank you! Really happy to hear you've had such a fantastic experience with us - Zachary's a dynamo!

January 13, 2022

Overall, the app is easy-to-use and has a lot of great features! Would definitely recommend it to a friend.

Medity Health
United States
Time spent using app: 4 months
StayTuned replied February 14, 2022

Thanks so much for taking the time to give us a shout out!

Edited January 12, 2022

Very bad experience. After installing the app, there is a problem and the technician has not been contacted. The technician finally responded to the message and did not help me solve the problem. It has been procrastinating. Wait,wait,and wait!!!

Fizzdiy
Hong Kong SAR
Time spent using app: About 2 months
StayTuned replied January 22, 2022

Hi Fizzidy team! We are so sorry to hear that you had a bad experience. We have been trying to get in touch via email and even your site to help fix all of your issues. We'd love to work with you to make everything right!

January 4, 2022

Great App. The best if you need to show a size chart....and a special thanks to the support service. I never seen a so fast and helpfull assistant!!! Grazie from Kisene.shop

Kisené
Italy
Time spent using app: 7 days
StayTuned replied February 17, 2022

Wow, thank you! Happy we could help out!

December 27, 2021

Daniel is so helpful and answers right away. He is so polite and very willing to help. We use this size chart to increase our sales, and we definitely recommend this to all entrepreneurs

By-francis
Sweden
Time spent using app: 12 days
StayTuned replied February 17, 2022

Thank you for your review! Yeah, Daniel's fantastic, isn't he?

Edited December 23, 2021

Customer service is horrible, Daniel (or bot) goes MIA whenever I chase for support/ help regarding the issues with size recommendations. Paid for an Ultimate subscription and was told to wait, wait and wait for 2 weeks for someone to help me. Waste of money. -----
Update - 23rd Dec 2021
Support team claimed to have emailed me regarding my bad experience in the review. Ok so, where is the follow up email?

Gaia Gear Athleisure
Singapore
Time spent using app: 5 months
StayTuned replied December 23, 2021

Hi there! We are so sorry for this experience—definitely not the merchant experience we want to provide! We've reached out via email to try and help sort through any issues! 🙏

November 30, 2021

I have tried a few other apps, but this one is the best I found for easily adding size charts to products. Easy integration into product tabs with Tabs by Station also. Lots of help from support too. I would definitely recommend.

Lucia the Label
Australia
Time spent using app: 1 day
November 24, 2021

I moved to this app after using a different size chart app, and the customers service and help provided is like night and day. They are ready and willing to provide help when asked, and went above and beyond what I asked for several times. The size chart import by image function is a god send for transferring size charts from previous apps to this one. Highly recommend!

That Shop
Australia
Time spent using app: About 2 hours
Edited November 20, 2021

Customer service is limited and very poor. It seems they are too busy and understaffed. We deleted.

Bubblin Brown Sugar Melanin Apparel
United States
Time spent using app: 17 days
StayTuned replied December 5, 2021

Bubbling Brown-we have reached out a few times to help. Please check your email when you get a chance. Would love to figure out a way to help you out.