Klaviyo: Email Marketing & SMS , 1,980 reviews

We recently started using Klaviyo and are really happy with it! It's very easy to use and looks great! We tested out a few other email marketing providers for eCommerce and found Klaviyo to be the easiest to use - some other well-known ones were very glitchy!

I signed up just recently and it is easy to make a campaign and manage email lists. Recommended by Steve Chou and it is helping grow my business - Nahari Silks

Klaviyo's user interface is easy to use, which is a refreshing change from other web-based systems. And I especially love their pre-fabricated flows.

I wasted four days on this platform, it was difficult to use, it was messy, the set mail have set can't sent, and can't sync my shopify data, it was very bad.I give up!

easy to create emails, over the top data analytics, and great customer service. I love the platform. Highly recommend it.

I do not know why they have to keep it so hard to cancel the subscription. I've been trying to cancel the subscription for a month and I am still going to be charged for the next month. Stay away from this app.

Horrible Support! I had to send an order confirmation to my clients and it took almost 5-6 hours to upload the lists. After all that hassle when i hit send, this useless app says account disabled and they'll have to verify before ic ould send email. what a waste of freakin time! please use the BCC feature in your Gmail. That does a lot more than this useless piece of ....! Worst part is they take forever to respond to support requests!!

So far its been a terrible experience. The setup process is far from 'easy or automated' we have lost about 40,000 subscribers during the setup due to an error message that opt out subscribers. In the setup process is mainly a sales person taking payment and then leaving links for you to read how to do the setup yourself which is far from being easy.
We had 40,000 subscribers opting out from an error from Klaviyo which Shopify experts confirmed its on their end but instead of trying to help all the technical experts done is trying to find more reasons why its not their fault. The system has loads of options, but requires to read lots of articles and links which is very hard to do while running a business. The support has an average waiting time of 20-30 minutes (even for urgent stuff). The dedicated person helping Is mainly for 2-3 calls during the first month of the setup which is crazy as there is so much more required. Anyway, far from what's advertised and not really the market premium service provider (but it is the most expansive one).

I switched from Mailchimp to Klaviyo because Shopify was no longer working with Mailchimp, and I was a little ticked off about learning a new platform, but after taking a day to really dig into what Klaviyo does, I'm stoked.

As a designer first, I can use their email builder to create things pretty much exactly how I want to look - and now that I've setup a couple flows to greet new signups to the newsletter and automate a couple other simple things. I'm very pleased. The pricing (free) is great as I currently have a small wine club newsletter under 250.

Make the switch!

Working with this app actually worth a lot. They save my team's time and reduced complains. Thanks a lot