Reviews (3,009)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

October 15, 2015

If you're not using Klaviyo for your Shopify store, you should switch right away. The ease of interfacing with Shopify and the ability to combine products from your store in your email (for example, in the abandoned cart sequence/flow) makes a huge difference and is a feature that's not offered with traditional Auto Responders. Also, the support is fantastic. Neil rocks! I highly recommend it.

Urban Expressions
United States
8 months using the app
June 28, 2021

Best email and SMS Marketing app on shopify hands down!!!
Simple to use many different ways to boost conversions I love this app its a game changer

4Eva Turnt
United States
8 months using the app
December 11, 2019

The best email service I've ever used, no other service comes near. Best interface, best integration, best templates, everythig is so easy to use and to find. Simply, the best.

Bloomful
United States
8 months using the app
December 14, 2019

the best app for email marketing - i would defenatly recommed. Hopefully it can integrate with more apps in the future.

Alvve
United Kingdom
8 months using the app
December 19, 2018

This app helps a lot to me. I can manage contacts and send my newsletter.
Other similar apps are not suitable for marketing. This one is Recommended!

amazonetworks
United States
8 months using the app
August 22, 2020

So far so good, I LOVE this way better than MailChimp...no shade. As a solo entrepreneur this is making email marketing so much easier for me!

Zenwick Co.
United States
8 months using the app
November 26, 2019

I rarely (if ever) leave reviews, however the Klaviyo platform has really impressed me. We switched from Mailchimp nearly 12 months ago and have never looked back. Mailchimp is great if you are just getting started, however Klaviyo offers unrivalled levels of customisation, targeting and granularity. I have yet to find something I am unable to do via Klaviyo. When using Mailchimp I was always held back by the system, whereas when using Klaviyo I am only held back by my creativity or lack of skills (which the Klaviyo support is very useful for!).

Happy Linen Company
United Kingdom
8 months using the app
September 17, 2021

We have loved our experience with Klaviyo so far. Their account specialists have been really helpful with onboarding and strategy, and the integrations with other platforms and smart services have been great. Highly recommend.

Rusted Orange Craftworks Co.
United States
8 months using the app
June 29, 2021

Just set up my 1st workflow and campaign from the templates. I'm rocking and rolling and loving it!

Belajack
United States
7 months using the app
May 15, 2019

I see a lot of people giving one star lately and I can't understand why. Their service is perfect for e-commerce. You can do everything you need and the support is great. I've never had any issues and I've been using it a lot in the past 2-3 months. The price is worth it if you plan to leverage your list and optimize email marketing for your business. If you want to send basic emails, then you'd probably want to stick with the cheapest alternatives.

Wat Crate
United Kingdom
7 months using the app