Reviews (292)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface that simplifies returns and exchanges. They praise the responsive customer support and value features like systematic tagging and printerless returns. The app's automation reduces customer service workload, and its robust analytics and WMS integration enhance operational efficiency. Merchants also appreciate the customization options for return policies and support during critical transitions.
Refine
-
By rating
Loop has been a great "value added" app as we work towards better for our customers and staff, support and team gets' an A+
We’re so glad that Loop has been able to provide value for both your team and your customers. Thank you for the A+ rating! 🤩💙
Loop support is reason enough to advocate for the service. They're quick to respond & generous & patient with their time.
Thank you for the kind words! 💙⭐️
Our support team works hard to provide the best experience, and we’re thrilled to hear it’s making an impact.
Got all the help I needed.
Happy to hear we could assist you! Thanks for the review 💙⭐️
We had to quickly move to Loop from our previous returns platform. The setup was easy and it has been running smoothly ever since.
Thank you for sharing your positive experience!
We’re thrilled to hear that the transition to Loop was seamless and that everything has been running smoothly ⭐️
Thornton on the support team has been a great help and helped me resolve my issues promptly! Thanks again, Thornton!
Thank you for the review! 💙⭐️
So happy to hear Thornton has made such a positive impact. We’ll be sure to pass along your kind words to him!
Very helpful customer service :)
We appreciate your feedback! Our team is always happy to help. Thank you for sharing! 🙌
Great app! Easy for our customers to use and their customer service is very helpful and responsive.
Thanks so much for the review! 💙⭐️
We're happy to hear the app is working well for your customers, and that our team has been able to provide the support you need.
Really helpful support. Was really easy to find help and my issue was responded and dealt with in a very timely manner.
We love to help and make things simple for our merchants! Thanks for the review 💙⭐️
We have received fast and efficient help every time we have reached out!
Thank you for your review! We're so glad to hear you've had fast and efficient support every time. Your satisfaction is our priority ⭐️🙌
Great team to get your onboarded. Has made for a better experience for our customers, and simplified processes internally.
We appreciate the feedback! 💙🙌
We're so glad our team could help streamline your processes and elevate your customer experience.