Reviews (392)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support and user-friendly interface, which simplifies the management of returns and exchanges. It integrates seamlessly with Shopify, easing setup and reducing the workload on support teams. Regular updates are also appreciated for enhancing functionality and aligning with business needs, ultimately optimizing the returns process and improving service quality.
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I had a meeting with lindsey and she was extremely helpful! she walked me through all the things i needed to know and was an absolute delight to work with. This company is the real deal and they really care about their customers.
Huge shoutout to Lindsey! We're so happy she made your experience smooth and enjoyable 💛
Fast response and very helpful!
Thanks for the kind words! 🙌
Customer Support was truly helpful and answered my questions completely and quickly.
Thanks so much for the review! 😊 Great to hear our support team could get you the answers you needed quickly and clearly. Don’t hesitate to reach out again, we’re always here to help!
Helpful support team
Thanks so much for leaving a review! We’re glad our support team was able to help 🙌
We always feel supported by their staff and their platform. Loop's customer support is always so quick to respond and help with any questions or issues we may have.
Loop Returns and Exchanges' support team is great to work with! Always responsive and super helpful, not to mention friendly! Rece is awesome to work with!
Hearing that we've been a game-changer is music to our ears! Thanks for leaving these kind words!
I needed my MFA set up and got a seamless experience within 20 minutes of reaching out!
We're so glad we could get your MFA set up quickly and seamlessly! Thanks for taking the time to share your experience ⭐️
I've requested a few changes and it was done within 1 working day, really happy with the speed of solving the problem.
thanks
Love hearing this! Our team works hard to move fast and keep things simple, so it’s great to know we hit the mark. Thanks for the kind words!
Working with Loop has been great so far! The app integrates seamlessly with the other platforms we utilize. The analytics have been very helpful for our business. Our Merchant Success representative has been super diligent in providing support and assistance. Would definitely recommend the platform to others!
We appreciate your ongoing support over the years! Thanks for taking the time to leave this thoughtful review 💙
Excellent Customer Experience team that's always quick to reply with helpful info and resources!