Reviews (426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for streamlining returns, reducing support tickets, and enhancing post-purchase experiences. Its self-service platform integrates well with Shopify and systems like Brightpearl, offering a user-friendly interface and extensive configuration options. Automation capabilities are a major benefit, saving time and money. Customer support is consistently responsive and knowledgeable, providing effective assistance. The app is valued for simplifying returns and exchanges efficiently.
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Amazing!
I needed my MFA set up and got a seamless experience within 20 minutes of reaching out!
We're so glad we could get your MFA set up quickly and seamlessly! Thanks for taking the time to share your experience ⭐️
Quick and friendly service
Great support from Emma.
We love hearing about your positive experience using Loop! Thanks for sharing!
Loop is a solid reliable returns platform. I've used it in two different ecomm companies. It's userfriendly, the workflows, tags usage, and return outcomes are well thought out. We definitely take advantage of the Shop Now feature to keep customers reingaged in our eco system. Financial Reconciliation is a bit tricky with, that's an area that can be improved upon, but that said, it's comparable to others on the market. Overall, I'm pleased to continue using Loops as my go-to returns solution.
We love hearing about your positive experience! Thanks for sharing!!
App works good, support is always on point.
Thanks for the review! We're glad to hear Loop is working well for you and that our support team has been there when you needed help ⭐️💙
was great!
Thanks for dropping in a review 🌟 We’re so glad to hear you've had a great experience!
Great customer service and quick response time!
This is awesome feedback, thanks for sharing! 💙
Had a great experience with their service team!
So happy to hear that 😊 Reach out anytime and we'll be there!
Fast, clear and helpful!
This is awesome feedback! And thanks so much for the shoutout to our support team 💙
