Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,020)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.
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So easy to use. I'm very happy with this app.
BEST THING EVER, literally makes people trust a lot!
I am currently on a trial with Loox after being on Junip for a few months. I had issues with set-up and migrating reviews over and Laurence from the support team was so quick to help and resolved my issue within an hour (whaaaat?!). Overall, the process has been so easy to set-up and edit without the help of a developer. No code install needed. Very intuitive UI. Will definitely be staying on as a customer!
The Loox app is essential for anyone looking to build a credible and trustworthy product store. The team has been outstanding in their support with my account. I had the pleasure of working with, Jodel, who was very attentive to solving my issues.
has helped a lot with getting more reviews. It was easy to install on my replo pages. Customer service has been fantastic
This is very good app. Highly recommend.
Super schneller und kompetenter Support. Thank you Aya, very much!!
Great customer service, Ken helped me a lot setting up the widgets.
I had a positive set up experience while setting the Loox app in my Shopify store. Would recommend to newbies like myself starting out.
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.
It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product.
This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve contacted you privately through our support and am here to ensure we get this sorted out together.