Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,852)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

Edited December 10, 2024

i love this app, and the assistance is even better! Thank you Laurence and Chester for your help.

The Traveller Maps
Mexico
Over 2 years using the app
February 14, 2025

Seems to be easy for my customers to use and I have also gotten more reviews since having this app than any other app I've tried.

Lumi Arts Candles
United States
3 days using the app
Edited February 20, 2025

Thank you Loox for providing great customer support for an issue I had. Because of this, I am reconsidering using this service. Their customer support is attentive.

Lost in Vagus
United States
17 days using the app
Loox replied February 16, 2025

Hey, Sorry for the confusion! It looks like you may have missed our response to your message. Shopify charges app charges in advance, so it's likely you're seeing a Loox charge that was automatically triggered by Shopify before you uninstalled Loox. I've reached out to you via email to discuss your refund- please feel free to respond whenever is convenient for you and we'll be happy to help!
Best,
Sara from the Loox team :)

November 13, 2024

Great app, provides us with customer reviews including photo's! We needed some support for integrating it in our website, and got great & very fast support by Ken.

CreationColors
Netherlands
Over 1 year using the app
February 13, 2025

Efficient app that we have no issues with, recommend.

Uprise Foods
United States
Over 2 years using the app
October 31, 2024

I’m thrilled with this app! It offers outstanding value for money and is incredibly reliable. New tools and features are regularly added, keeping it fresh and functional. I was especially impressed with the quick assistance in implementing the review stars. Huge thanks to Rotem, the Customer Support Engineer, for going above and beyond with friendly and efficient support. Highly recommended!

Rad&Rucksack
Germany
Over 1 year using the app
January 2, 2025

Works like a charm and even a technology challenge person such as myself was able to figure out how to use it.

Scott Moon's Book Store
United States
14 days using the app
December 29, 2024

Loox should continue helping new businesses grow.

AZBUY.STORE
United States
3 months using the app
January 15, 2025

Extremely helpful in importing reviews for your products in your shopify store

Triving Goods
United States
About 1 month using the app
November 29, 2024

This app has been super seamless to use and I always get reviews from customers.

Breukelen Polished
United States
5 months using the app