Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive interface, automation of customer reviews collection, and customizable widgets. Its photo reviews feature is particularly praised for boosting conversion rates. The app integrates well with Shopify and offers responsive customer support. Merchants also value the ability to edit customer recommendations, ensuring control over site content. The app is recognized for its affordability and positive impact on sales and customer trust, with customization options to match brand style.

February 28, 2024

Excellent customer service. Aya was able to help me with an issue I had while installing a new theme on my site. It was a quick turnaround. Thank you. I love the Loox app.

wallartdesire
Italy
23 days using the app
April 12, 2024

I would like to thank Jodel for the great assistance I received.

Tomorrows Offers
Canada
About 3 years using the app
March 27, 2024

Fast response to my queries. Thanks, Aya, at Customer Support, for clearing up my concerns.

GKD Essentials
Jamaica
Over 2 years using the app
March 11, 2024

Great experience so far. Easy to use and I appreciate the variety of features and options built into the app.

Nuthatch Studio
United States
About 1 month using the app
March 20, 2024

Jemuel from their support team made sure I was able to import around 300 reviews smoothly. Great customer service.

Pawtector
Mexico
30 days using the app
April 21, 2024

Looks took my new product website from basic to super elevated! Made it easy for existing clients to review and makes each review look amazing!

Vielle Beauty
United States
3 days using the app
April 4, 2024

Jemuel helped me a lot, and he was very kind and fast, thanks for him again

WatchPods
Hungary
About 2 months using the app
March 7, 2024

It is a good market tool every business must have.

Slash Prices
Australia
About 2 months using the app
January 22, 2024

Chester has been very kind to us, high competence, knows how to help and does it in a few minutes. 5 stars!

Munira
Italy
8 months using the app
March 10, 2024

Chester Was very fast and helpful with his response. I definitely recommend this app just based off of customer service.

Alumna
United States
30 days using the app