Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,023)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

March 9, 2023

I had an issue with the reviews not showing in SERPs and Jodel from the customer service team fixed the issue promptly. I'm impressed, thank you so much!

Medical Creations
United States
About 3 years using the app
May 9, 2022

不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错不错,就是每月评论数量比较少,其他的都还行,导入导出比较方便,价格有点贵了

Prosparty
China
About 3 years using the app
July 26, 2021

Loox was exactly what I needed to display reviews on my website and their support was very helpful getting things set up.

WallyGro
United States
About 3 years using the app
Edited August 27, 2024

Excellent ap-and great customer service . They fixed something for me within minutes on the weekend -without me having to follow complex instructions. Always quick to respond . 5 stars

frockk
Australia
About 3 years using the app
April 15, 2023

I had an issue and Jodel got back to me very quickly! I really appreciate the good service in a timely manner.

Forged London
Canada
About 3 years using the app
March 26, 2022

Good looking review widget! I like the options for collecting and displaying customers' opinions. The paid tiers are a bit pricey, but the free plan works just fine without upgrading.

High Noon Studios Shop
United States
About 3 years using the app
Edited July 5, 2024

Thank you for the assistance to solve our concerns. They support emailed back and solved the all the issues.

Rejuva Fresh
United States
About 3 years using the app
Loox replied January 23, 2022

Hey,
Josh from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I can see that our team was able to assist you with your initial request, but I will reach out privately to address any further concerns.

June 29, 2023

App works great. We love it so far and we have got a. ton of reviews with it. Has all the features you need to collect reviews quick and easy

RomperJill
United States
About 3 years using the app
March 9, 2019

Did not find any problem yet. We use the free version. It works fine for us. Thank you very much!!!!

MACloth
United States
About 3 years using the app
April 5, 2024

het opzetten van de Loox app in shopify is met een handomdraai gedaan. De reviews verschijnen netjes op je pagina's. Handige app om meer vertrouwen bij de klant te genereren.

Biscomi
Netherlands
20 minutes using the app