Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

December 26, 2022

Didn’t realize the customer left a review but when I saw it I was super happy! My first one!! Can’t wait to receive more

CreatingCrystals
United States
Almost 4 years using the app
Edited July 28, 2021

Great app for our business! We have been using it for several years now and have had no issues. Recommended.

Handful 2
United States
Almost 4 years using the app
November 27, 2021

Loox is the best application in its category. It's really cool and has amazing features that help build trust, get customer photos and videos, and even a new referral program. The support team is amazing and responds very quickly and kindly to all questions. I recommend loox to any store that wants to have the best tool for capturing reviews in Shopify.

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Chile
Almost 4 years using the app
January 23, 2023

Fantastic App. Will suggest it to other friends on e commerce. Thank you for a great job developing it.

Amada Made by Hand LLC
United States
Almost 4 years using the app
May 30, 2022

Very good application, I have been using it for a few years and I am very satisfied, it also allows me to import and select comments from aliexpress very easily. In addition, the customer service is super fast and very friendly. I recommend it

Sali Bazar
Spain
Over 3 years using the app
July 18, 2020

Good app. I love it too much :) It helps our sale performance

Welter Atelier-EU/US
United States
Over 3 years using the app
Edited January 14, 2017

An excellent review app that's easy to use. Customer support during setup was fantastic! They went out of their way to help us figure out how to import our old reviews from outside of Shopify, clearly answered all our our (endless) questions about installation and functionality, and I've noticed that many of the extra customization features that I had initially requested have been implemented into the app in the past three months since we've been started using it.

We selected Loox primarily for the consolidated review page feature. It looks great and works well, integrating with our Minimalist theme with very little additional customization.

Highly recommended.

Poemaclothing
United States
Over 3 years using the app
February 19, 2022

Good application. Works accurate and easy to use. We didn't try other features than review collection yet.

Vibton
United States
Over 3 years using the app
October 25, 2023

tres biens

lovelight
France
2 months using the app
June 24, 2020

This app is incredible. it really makes things interactive between us and our customers. real reviews by real people.

YoSola Boutique
United States
Over 3 years using the app