Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,023)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy integration, enhancing online stores with photo and video reviews that boost customer trust. They value the automated review requests, customization options for brand alignment, and multilingual support. The app is noted for its affordability and effectiveness in increasing conversions, with continuous updates and responsive customer support further enhancing its appeal.

June 24, 2021

Really cool and practical : the options are way beyond what I personally expected when I downloaded the app!

Atelier Richelieu
Belgium
About 3 years using the app
April 9, 2021

The team behind Loox is simply awesome. I can´t thank them enough. The app itself is working great, we are having lots of fun setting it up and seeing how many clients actually send over their photo reviews!

LEDVANCE Shop
Germany
About 3 years using the app
February 22, 2021

I like this app. it helps with thes sales! i want to use it every day. Also it help convert really good.

It is what it is
Netherlands
About 3 years using the app
May 2, 2023

Fast customer support and very helpful!!!
I wish there was an option to generate automated promo codes for text reviews (instead of only photo reviews) But still highly recommend!

Jupe NYC
United States
About 3 years using the app
April 18, 2022

We have been using Loox for over 3 years and so far it seems the best app for reviews. Not just for its functionality, but also for the amazing support team they have. A special thanks to Jodel!

Diamond Skin Pro
United Kingdom
About 3 years using the app
March 29, 2020

Muito bom, supriu todas as minhas necessidades. Melhor app que tenho atualmente junto com o Whatsapp 2.0. Ajuda bastante nas conversões e no pós-venda ! Super recomendo !

Almanaque WS
Brazil
About 3 years using the app
June 2, 2020

Good app, I get along with the basic plan very well, hope they have automatic collect review function because every time I import a new item, I have to do it manually.

Pink Panda
United States
About 3 years using the app
December 16, 2021

Very easy to use and the automation is simple and effective. The tech support team is friendly and questions are answered fast.

RealCraft
United States
About 3 years using the app
January 2, 2021

I moved over to Loox for the more modern/fluid design from a previous review app. Switching over has been very easy, I CSV exported all my previous reviews and then uploaded them to Loox. The only issue was that the previous review app left parts of its code behind. I tried to remove it and nearly destroyed my whole business - thank god for backups. I reached to Loox asking for help and it took them less than 20 minutes to do - including the time spent to see and respond to my email request. So far, being with them has been excellent.

Love By Letterbox
United Kingdom
About 3 years using the app
November 4, 2020

Super useful app for a free version. For the free version, customers can also post a picture. Best product review app in Shopify.

Heraposh
Philippines
About 3 years using the app