Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,458)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

April 29, 2024

Buena app

1ntothewild
Spain
16 minutes using the app
August 25, 2020

Lightning-fast support. They made a custom edit on my theme before I had even started my paid subscription.

LightLash
United Kingdom
Almost 4 years using the app
Edited February 21, 2019

The best app for the reviews. I love it, really ! I recommend this app, it's really cheap. Good job !

Lucky Corp
France
Almost 4 years using the app
February 24, 2021

Thank you, your reply was so helpful. Very prompt answer (within few hours). The team took the time to screenshot and send me where an I find the reviews I was looking for.

sacfilled
France
Almost 4 years using the app
April 13, 2022

Great app, have been using it on several of my sites for years and never had an issue. Always helps imply trust in my products for customers to see other customers photo reviews.

Unique Prints
United Kingdom
Almost 4 years using the app
Edited March 25, 2021

UPDATE: 2021-03-25
Wow they actually did, they implemented the change i requested. Good job on the devs and the product management team for making it happen. I am very pleased. I will leave the feature complaint that was originally a 1 star below: ==================================================
1 Star
Does not provide option to delete review or update reviews. Will change rating when implemented. This should be a priority feature

Chubby Plushies
Canada
Almost 4 years using the app
Edited September 10, 2018

Very nicely designed and awesome customer service. Worth every penny!

Photo reviews are big sales booster and this app makes it easy. You can import photo reviews from your other platforms without a hassle!

Bark Rangers
United States
Almost 4 years using the app
April 17, 2019

The best review app by far. Thanks :) cannot recommend enough!
Very sleek design, professional looking and makes my site so much better

LiLiPearl
United Kingdom
Almost 4 years using the app
June 30, 2021

We've been using this app to collect reviews for our store and it is super helpful and amazing. Thank you for this great addition to the growth of our business

Syntronics
South Africa
Almost 4 years using the app
Edited August 21, 2018

This is the best app that I've ever downloaded to my shopfiy and I've had my store for 3 years. I sell clothing as well as hair and it has been a tremendous help and I do believe it has boosted my sales! It is a perfect way to get customer feedback also unlike most apps my customers can provide pictures which is a huge selling point for me, especially for selling hair! I HIGHLY recommend this app! Especially while its still free lol

Phyliciabenn
United States
Almost 4 years using the app