Reviews (20,016)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive features, particularly praising its user-friendly interface that simplifies collecting and displaying customer reviews. It integrates seamlessly with email marketing platforms like Klaviyo and supports multiple languages, making it ideal for stores with a diverse customer base. The customizable review widgets help maintain brand consistency, and the inclusion of photo and video reviews significantly boosts social proof and credibility. Merchants also commend the excellent customer support, specifically highlighting staff members like Aya, Chester, and Ken for their prompt assistance. The app is noted for its reliability and performance, ensuring it does not slow down websites. Additionally, the straightforward onboarding process, easy setup, and automation features for collecting reviews save time and effort. Various display options for reviews enhance the visual appeal of stores, and merchants have reported a positive impact on sales and customer engagement after integration.

November 22, 2017

Awesome really easy to use and helps with sales

Supernaturalthings
United States
Almost 3 years using the app
March 24, 2021

It's a great app which has helped drive more conversions and sales due to trust - plus provides good content for your own social proof. The team also helped me sort some coding issues out on getting stars added to product page and they responded and fixed all under an hour! Great service and highly recommend

ELITE CITY
United Kingdom
Almost 3 years using the app
April 28, 2022

LOOX is my #1 app for product reviews. Their support is flawless and they're super fast in responding and providing solutions to any issue. This app generates extra income by driving more sales and increasing the conversion rate of my store. Keep up the good work!

Beanie Helmets
Cyprus
Almost 3 years using the app
June 14, 2022

I love this app. Simple to muse and great performance in making more sales with the referral program

cravingny.com
United States
Almost 3 years using the app
Edited December 11, 2019

A must have for any reputable business, this app links with google, gives timely review requests, awesome

Skull Riderz
United Kingdom
Almost 3 years using the app
July 17, 2020

Quality app and seamless integration with the store. It has helped me to build a high quality brand within a short time. I am pleased.

Vikings Pride
Kenya
Almost 3 years using the app
August 9, 2016

Thanks Loox team for creating such an easy-to-use and nice APP. The reviews really help us.

Royal Elastics
Taiwan
Almost 3 years using the app
October 8, 2021

its easy to use, perfect! good way to increase trust and sales
Thanks loox Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

Marsa Paw
United States
Almost 3 years using the app
Edited March 30, 2021

Needed help placing the review stars on my product and collection pages after a theme update. The team wrote back in 15 minutes and had made the changes already. Very impressed.

tumbl. bear
Australia
Almost 3 years using the app
November 24, 2021

I really like the simplicity. It's automated and supportive customers are able to leave reviews to boost social proof.

Culture and Klass Jewelry
United States
Almost 3 years using the app