Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,464)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

February 6, 2018

Great and easy to use thanks so much

West Coast Mermaid
Canada
Over 2 years using the app
January 4, 2022

I really like this application because it helps me to increase my products selling. for this raison I choose it.

TJM ECOM
United States
Over 2 years using the app
November 18, 2023

Çok iyi

DEDY
Türkiye
About 1 month using the app
April 7, 2021

great app! it's also highly customizable. customer service is helpful and they answered all my questions fast. thanks so much!

MAGWAI
Philippines
Over 2 years using the app
February 24, 2019

It's really wonderfull.
I glad for use Loox Reviews, I'll recomend so much because help me gain more clients

MIAVALE
Peru
Over 2 years using the app
September 9, 2021

Great app for customre reviews, looks great and easy to use. Also just released a referral scheme within the app and it looks great!

Cheeky Chompers
United Kingdom
Over 2 years using the app
June 30, 2023

ON est très content de l'application ! merci beaucoup ! Notre communauté l'utiliser beaucoup et poste même beaucoup de photos sur leurs avis :)

Arsayo paris
France
Over 2 years using the app
February 24, 2021

Loox has been invaluable for my Shopify site in building consumer trust. The platform is easy for both internal users and customers to use. I would highly recommend this product to anyone looking to connect with their customers and grow their business. Thanks Loox team!

Podswap
United States
Over 2 years using the app
Edited April 7, 2023

I am using the app since 9 month - the Loox app on Shopify and I have to say, I'm really impressed with the service. A particular mention goes to the employee named Channelle, who provided me with great assistance with all my questions and issues.

The Loox app provides an incredibly easy way to collect and manage customer reviews on my Shopify website. The integration was very simple and the dashboard is very intuitive and easy to use.

I had some questions regarding the setup and configuration of the app, and Channelle promptly and competently helped me out in no time. It's great to see that there are still companies that provide such excellent customer service.

Overall, I can highly recommend the Loox app on Shopify and I would like to express my sincere thanks to Channelle for her outstanding support.

Makani
Germany
Over 2 years using the app
Edited July 23, 2020

We've recently switched our reviews app to Loox from Yotpo and we are loving it! Customer support is fast and helpful and the photo reviews look great on our website. We should have switched to Loox long time ago...

THE BASIC CONCEPT
Canada
Over 2 years using the app