Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,472)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 17, 2023

amazing software to use for your website. reviews help a website grow and achieve financial success, loox provides that.

MyCleanit
United States
10 months using the app
January 26, 2023

Encanta la aplicacion, excelente. Me gusta todo, como puedo contestarle a mis clientes y que ellos vean mi comentario. Los recomiendo

NAYMAR SANTELL STORE
United States
10 months using the app
Edited January 20, 2021

Customer Experience level: LEGENDARY Virtual Channelle was super-responsive and Jodel, being a legend, got the issue fixed within 5 minutes! Hands down one of the best teams!

Kitchen Accelerated
Canada
10 months using the app
September 15, 2019

Superb site. Has made my life so much easier on Shopify. My customers can not only see reviews now but also upload their images of my products alongside their review. Fantastic!

beautywonderful.com
United Kingdom
10 months using the app
January 19, 2023

awesome app for obtain your customer reviews. It is well worth the try and I am happy with it. Thanks

Deerora
United States
10 months using the app
October 17, 2018

Great customer service!!! Always ready to help out and offer assistance on request & queries. Highly recommended app.

BilinaBiz
Canada
10 months using the app
September 3, 2022

Diese App ist Bezaubernd und einwandfrei es ist sehrt simple und einfach zu verstehen die Rezensionen sind übesichtlich

AdemiGadgetShop.de
Germany
10 months using the app
May 17, 2017

Fantastic app and top notch support!
warmly recommended

L.

Ripplecollection
Israel
10 months using the app
December 17, 2023

Works exactly like it says it will! Would recommend for fast growing stores. Simple enough to setup and has enough customisation features. Two areas of improvements

1. No way to easily request reviews over Whatsapp
2. Lot of fraudelent cases slip through in the referral system where customers game it by giving the referral link to themselves

Oppastore
United States
8 months using the app
Loox replied December 18, 2023

Hey,
Tamarry from the Loox team here :)

We really appreciate your feedback!

We’re always looking for ways to improve, and we prioritize much of our development plans based on customer feedback.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

Edited January 26, 2023

Makes reviews quick and simple! Whenever I need to import reviews to my store, without a second doubt I use Loox. Big thanks to the creators.

Gleamious
Canada
10 months using the app