Reviews (640)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty strategies.
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We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.
We love working with Loyalty Lion! Their platform is by far the best rewards program out there. Their team is super helpful and very kind. They only want to see your rewards program succeed, so they do whatever they can to help. There's some slight issues with developers not being available if you need something fixed, so it can be a little manual in that way. Otherwise, we love Loyalty Lion and wouldn't use anyone else for my rewards program.
Thank you for your positive review, it's feedback like this that keeps motivating us to go above and beyond for our customers!
Great product and recently they have very good customer service that helps quickly with things and make sure you're happy.
I LOVE this loyalty app! It works seamlessly on my website and in store, which gives my customers a great experience! I've told so many people about this loyalty program! After trying what seemed like an endless number of programs to see which I liked best, I've been nothing but happy with LoyaltyLion in the year+ I've been using it!
UPDATE12/17: I still *love* LoyaltyLion and always recommend it when others ask about a loyalty program for Shopify! We've been using it about 2 years now, and our customers love how easy it is to earn & redeem points in store and online. Thank you for having such a great app and great customer service too!
We have used Loyalty Lion for many years and are very happy with the outcomes. Super thankful for the great customer service provided by our CSM Hannah.
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
We´ve been working with Loyaltylion app for a few years now and it has definitely helped us bring in more revenue. Our clients love to purchase knowing they will win points and have a discount for future purchases. The customer service is great and on our plan we count with a specialist that gives us new ideas and we can have monthly meetings to revise all the features and see if there is room for improvement.
Thank you for your positive review. We are pleased to hear that you feel fully supported by our team, whilst your clients are enjoying using your loyalty program!
What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!
En suosittele. Ohjelman päivityksen jälkeen mikään ei toimi. Käyttöliittymä asiakkaalle surkea ja vaikeakäyttöinen.
Thank you for taking the time to provide feedback. Our support team has been in touch regarding the issues you’re facing and we are waiting to hear back from you. We remain on hand to helping you solve any issues you are experiencing.
Our main reason for going w/this app over some of the others available was the analytics/reports feature. That part of the program is essential. Price is great. Easy install and set-up. We were able to have a simple rewards program up and running quickly. User friendly walk-through for creating bulk coupon codes as well. Responsive design is clean and non-intrusive to the mobile shopper. Love that you can customize the color scheme to go with your store colors. Heard there is a reviews integration in the future - definitely looking forward to that!
Had several communications with the customer support team over the course of our first week and they were SUPER helpful, quick to respond and always cheerful (even when it was my mistake!).
Definitely recommend if you are looking for an easy-to-run (for you) and easy-to-use (for customer) loyalty program.
~Amanda @DermaHut
very responsive. their engineering team responded quickly and made requested revision. Great customer service.
Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀