Reviews (640)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty strategies.

Edited May 3, 2024

We continue to have success with this rewards platform. Recently, we've really ramped up our usage of the offerings and continue to have our needs met and then some. The team and our account manager are very responsive, friendly and helpful. Our account manager (Vicky) has really helped push us forward to use more functions within the platform and expand our program. She's great!

Brickell Men's Products®
United States
About 5 years using the app
LoyaltyLion replied July 13, 2023

Thank you for your great review! We will pass your feedback directly on to Ellie and the team.

December 4, 2018

So far we're really happy with the Loyalty Lion app. It was easy to set-up, and the support provided by the team has been excellent. We've only recently launched so are holding out to see the return but we're confident it's coming!

Bakedin
United Kingdom
About 5 years using the app
October 23, 2016

Set up was very easy! I was able to customize to match our site's theme. So far very pleased and am very excited to have this rolled out for our customers!

-Minted Method Shop

Minted Method Shop
United States
Almost 5 years using the app
February 27, 2023

great support
good app

has been of great benefit to our business and activity

easy to use

MIZCHI Pretty Small Shoes
United Kingdom
Almost 5 years using the app
LoyaltyLion replied February 28, 2023

We are happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Edited June 4, 2024

Loyalty Lion made it super easy to kickstart our loyalty program! Setting up our loyalty program was super simple, even for beginners. We've noticed a significant improvement in customer retention since we started. The customizable rewards keep our customers coming back, and the user-friendly interface makes it a breeze to manage.

TRAPO® Car Mat Malaysia
Malaysia
Almost 5 years using the app
Edited December 21, 2023

We have now been with Loyalty Lion for 5+ years, our Account manager Vicky is always super helpful and knowledgeable about how we can grow and improve the service.

Looking forward to what is to come this year!

Never Fully Dressed
United Kingdom
Over 4 years using the app
LoyaltyLion replied June 23, 2020

Hi Never Fully Dressed,

Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team.

Thanks,

Caitlin

April 12, 2018

It makes what it says. Super cool program to engage with my clients

Wash Comics
Spain
Over 4 years using the app
July 29, 2019

¡GREEAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAT APP!

Tejemania
Mexico
Over 4 years using the app
September 27, 2019

Been using Loyalty Lion for over 4 years and its the best program. Their support is the best! Always going the extra mile!

Feuille Luxury
Canada
Over 4 years using the app
May 10, 2021

Hannah and Ellie were so helpful in onboarding our new team. While this was not our first walkthrough, they spared no detail and went above and beyond in suggesting ways we could improve our current set-up.

Sasha's Fine Foods
Singapore
Over 4 years using the app
LoyaltyLion replied May 10, 2021

Thank you so much for taking the time to leave us this lovely review, I'll make sure to pass on your kind words to Hannah, Ellie, and the LoyaltyLion team!🦁💜