Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

August 24, 2023

Hannah has been an incredible help, taking the time to understand our brand and requirements to optimising our loyalty scheme.

Pipers Farm
United Kingdom
Over 3 years using the app
LoyaltyLion replied October 17, 2023

Thank you for taking the time to leave us a 5* review, we're all thrilled to hear that Hannah has provided you with nothing but a stellar service!

October 31, 2016

So far this app works great for us. I am happy to see that the developers finally decided to offer it for free. They also have "cafeteria" style option where you can build from the free plan and choose ways for your customers to earn points that suit your business. That's a big plus for us! Being able to embed the app into a page and edit css is also a plus.

Gusto Co
United States
Over 3 years using the app
April 21, 2020

The team are so great with support and have helped me answer all questions quickly and helped resolve issues fast. I love the benefits of using the program. So many of my customers keep returning because of the loyalty program! Thank youuuu!

Alternative Activewear
Australia
Over 3 years using the app
LoyaltyLion replied June 11, 2020

"So many of my customers keep returning because of the loyalty program!" That is what we like to hear! Thank you for sharing your success. 🎉

June 21, 2023

Customer support was excellent! Sathiya managed to resolve our issue very fast. I appreciate the quick responses and patience. Thanks again for your help!

Black Limba
Spain
Over 3 years using the app
LoyaltyLion replied June 22, 2023

Thank you for your review! We will pass this onto Sathiya to directly

November 17, 2020

We rebranded and changed our domain and Amber helped me seamlessly transfer our old loyalty point program to our new domain --something which I thought would be much more difficult and time consuming. So grateful for that easy switch because our customers love this program!

Cellular MD
United States
Over 3 years using the app
LoyaltyLion replied November 20, 2020

We are so pleased to hear that your customers are loving LoyaltyLion 🦁 Thank you so much for leaving us a 5 star review 💫

July 2, 2014

Price: Best value for money app for all sized businesses looking to reward customers for making purchases/referring your business. Looked into various options.

Design: excellent nice and easy for customers & store owners to use.

Performance: So far we have seen a big increase in customers creating accounts. This clearly shows customers are looking to spend & receive rewards for their spending.

Support: Been great & helpful so far. Getting an email response within 1 day.

PureChimp
United States
Over 3 years using the app
June 15, 2023

The app has been a wonderful addition to our company. Duraan was very helpful and knowledgeable. Perfect Customer Service!

One Big Happy
United States
Over 3 years using the app
LoyaltyLion replied June 22, 2023

Thank you for your great review! We will pass this on directly to Duraan

May 4, 2021

Great support and on-boarding process for a top-tier loyalty program. Integrates nicely into the site with minimal effort. Totally intuitive so customers have seamlessly started using the program without much of an effort. We just started our first double-points event and the response is nice!

Canoe Club
United States
Over 3 years using the app
LoyaltyLion replied May 10, 2021

Thanks so much for taking the time to leave us this wonderful review! We're so happy to hear you're loving the loyalty program and making the most of what it has to offer 🎉

June 11, 2020

This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind.

Love from the Magnum Tattoo Supplies Team

magnumtattoosupplies
United Kingdom
Over 3 years using the app
LoyaltyLion replied June 11, 2020

Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin

January 7, 2021

Been using LoyaltyLion for 3 years now and I love it! Their customer service is always top-notch! Great App!

FATCO Skincare Products
United States
Over 3 years using the app
LoyaltyLion replied January 14, 2021

Thanks so much for your lovely review! 💜 We're so happy to hear such positive feedback about our Customer Service. Here's to another fantastic 3 years of loyalty 😊