Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

Edited August 13, 2020

We've been really pleased with LL so far. Easy to use & great customer service, we would definitely recommend! Daniel & Ellie were especially helpful, thank you!

Better Nature
United Kingdom
Over 3 years using the app
LoyaltyLion replied August 13, 2020

Thanks for the great review! I'm glad to hear that you have found the platform easy to use and I'll forward your kind words about Daniel and Ellie to the team. 😄

October 4, 2021

Very good customer support when it came to revising something I d done on the site, thanks so much.

Health Emporium
United Kingdom
Over 3 years using the app
December 12, 2014

very supportive crew and help you sort out the technical problem as possible as they can. easy to use and highly recommended! would like to see the reminder email function being provided asap!

AbuCare Limited
Hong Kong SAR
Over 3 years using the app
April 3, 2023

Great experience! Easy to integrate and use. I love the Loyalty Lion team, they are professional, responsive and so helpful. Highly recommend!

Skinny Mixes
United States
About 3 years using the app
LoyaltyLion replied April 3, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

Edited July 4, 2023

Good experience with LoyaltyLions especially since we've upgraded our plan
Christian has been very helpful when implementing our new program.
He provided really good recommendations to improve our performances as well.
Thanks for the great support!

Mium Lab
France
About 3 years using the app
LoyaltyLion replied June 28, 2023

Thank you for your great review! We will pass on this feedback directly to Christian. We can’t wait to see your loyalty programme go from strength to strength based on some of Christian’s recommendations!

September 7, 2016

I have 3 online stores and we did a lot of research to find the best loyalty program.

Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time

I highly recommend this app.

Detoxmarket
United States
About 3 years using the app
May 30, 2023

Great addition to our business in helping us retain customers and grow LTV! The Loyalty Lion team is great to work with and the app integrates seamlessly with our website. Thanks for being a great partner!

procompression.com
United States
About 3 years using the app
LoyaltyLion replied June 1, 2023

Thank you for your review! We are looking forward to working with you more closely!

May 1, 2018

the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!

Ilovegrowingmarijuana
Netherlands
About 3 years using the app
Edited January 31, 2019

This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!

Herbaly
Canada
About 3 years using the app
November 5, 2020

We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.

AniForte UK
United Kingdom
About 3 years using the app
LoyaltyLion replied November 5, 2020

Thank you for leaving us a 5⭐️review! We really appreciate you taking the time to leave this feedback, it means a lot to us.