Reviews (623)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.
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Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.
Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.
Thank you so much for your great review! We will pass your feedback directly to Hannah. Please let us know if we can assist in any other way!
This app is great so far and the Loyalty Lion team is very helpful. All our questions have been answered promptly and every issue is solved right away. Their customer service is excellent, Laurence and everyone else has been so helpful. We would definitely recommend this loyalty app to any Shopify business looking for this type of service.
Hi Earthwise Beauty,
Thanks so much for your review. It is great to hear about your experience with our customer service team and I'll forward your kind words onto them.
Thanks again,
Caitlin
Loyalty Lion is great and our customers love it. The support team, especially Sophie, is very responsive!
Thanks for your feedback, glad to hear Sophie has been able to help. 💫
Excellent customer support. Great ongoing support from Sathiya, he was a huge help and managed to solve all my issues.
Thank you for your great feedback! We will pass this on to Sathiya!
I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3
Vicky has been SO wonderful as our new CSM! She has listened to our teams needs and helped us hone in on the low hanging fruit that bring quick wins for our program. On top of having a great CSM on our side, Loyalty Lion also has a lot of helpful resources that make adopting new program features easy and attainable. Thank you Vicky and LL team for listening to your clients and rolling out new features and platform improvements that matter!
Thank you for your positive review, our team is delighted to hear that you are happy with both our program and support!
A big thanks to DURAAN for helping us from our tier’s points loyalty app reset update. This person is doing everything in his/her might to help me out of what I've needed. I recommend this person if you need help find this one.
God Bless and Thanks for the great support!
Thank you very much for your great review! We will definitely pass this onto Duraan!
Super Easy to use and why wouldn't you want something on your store that is going to help you! Couldn't recommend high enough!! 43T
Very easy to set up and use, pretty much takes care of itself once set up. The people behind it are very approachable too and have always replied quickly to me when I've had a query (thank you!)