Reviews (609)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its effectiveness in driving repeat purchases and increasing customer lifetime value. They appreciate features like the customizable rewards landing page and the analytics dashboard, which help track the impact of loyalty programs. The ease of integration with platforms like Klaviyo and Shopify is also highlighted, along with the straightforward onboarding process and responsive customer support. Merchants find it particularly accessible, even for those with limited technical skills.

September 29, 2023

Vicky has been SO wonderful as our new CSM! She has listened to our teams needs and helped us hone in on the low hanging fruit that bring quick wins for our program. On top of having a great CSM on our side, Loyalty Lion also has a lot of helpful resources that make adopting new program features easy and attainable. Thank you Vicky and LL team for listening to your clients and rolling out new features and platform improvements that matter!

Josie Maran
United States
Almost 3 years using the app
LoyaltyLion replied October 17, 2023

Thank you for your positive review, our team is delighted to hear that you are happy with both our program and support!

February 9, 2019

I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3

Sheekopeek Boutique
United States
Almost 3 years using the app
July 12, 2023

A big thanks to DURAAN for helping us from our tier’s points loyalty app reset update. This person is doing everything in his/her might to help me out of what I've needed. I recommend this person if you need help find this one.

God Bless and Thanks for the great support!

Jum3a.com
Iraq
Almost 3 years using the app
LoyaltyLion replied July 25, 2023

Thank you very much for your great review! We will definitely pass this onto Duraan!

September 22, 2016

Super Easy to use and why wouldn't you want something on your store that is going to help you! Couldn't recommend high enough!! 43T

43tclothing
United Kingdom
Almost 3 years using the app
July 17, 2016

Very easy to set up and use, pretty much takes care of itself once set up. The people behind it are very approachable too and have always replied quickly to me when I've had a query (thank you!)

Milk Tooth
Australia
Almost 3 years using the app
Edited November 14, 2023

Fantastic app and app support as always. Great to have a dedicated account manager, big thank you to Namita and the team for helping us improve the loyalty program and increasing our return on the investment.

Sweet Cures
United Kingdom
Over 2 years using the app
LoyaltyLion replied March 3, 2023

Thank you for your great review. We’ve passed your kind words on to our team. Abi and the Support team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you!

November 9, 2020

Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.

Attack Magazine
United Kingdom
Over 2 years using the app
LoyaltyLion replied November 16, 2020

Thank you so much for leaving us a 5 star review💜 ! We love hearing your feedback about LoyaltyLion.

October 2, 2019

I've been using Loyalty Lion on three shopify stores for more than 3 years now and I am very happy with the program and the support I've received. Loyalty Lion is a world-class loyalty rewards system that will give your business a boost!

Yunnan Sourcing Tea Shop
United States
Over 2 years using the app
December 8, 2020

Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.

Ranger Ink
United States
Over 2 years using the app
LoyaltyLion replied December 14, 2020

Hi Ranger Ink team,
Thanks so much for your review ✨We're so happy to be contributing towards your customer retention and look forward to maintaining this for the future!

April 16, 2016

We have been using this for over a year and can't tell you how much our customers love it - it is really giving us the edge over all of our competitors - the best shopify App we have downloaded ever and we have downloaded a few!

Jasons Dive Store
United Kingdom
Over 2 years using the app