Reviews (511)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend these apps for boosting sales, customer retention, and engagement through features like tier-based rewards and seamless integration with platforms like Shopify and Klaviyo. They praise the user-friendly interfaces, smooth onboarding, and responsive support teams. The apps are noted for their reliable performance and strategic support that enhances brand experience and community building, optimizing customer lifetime and average order values.

October 19, 2023

We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.

Beddy's
United States
About 2 years using the app
LoyaltyLion replied October 30, 2023

Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!

October 3, 2016

What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!

Uoionline Com
United States
Almost 2 years using the app
November 14, 2024

Does what we need it to do so far. We had a specific request that we needed help with and Sathiya was able to assist and get done quickly.

GolfClubs4Cash
United Kingdom
Almost 2 years using the app
LoyaltyLion replied November 21, 2024

Thank you for leaving us a review. It's wonderful to hear that Sathiya was able to help you quickly and easily, we'll be sure to pass on your feedback to him. Feel free to reach out if there is anything else we can help you with.

Edited November 14, 2023

Fantastic app and app support as always. Great to have a dedicated account manager, big thank you to Namita and the team for helping us improve the loyalty program and increasing our return on the investment.

Sweet Cures
United Kingdom
Almost 2 years using the app
LoyaltyLion replied March 3, 2023

Thank you for your great review. We’ve passed your kind words on to our team. Abi and the Support team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you!

August 27, 2016

We used this app for about over a year, they have basic reward features with old technology and limited features. This is NOT the best reward program within the Shopify app store. Their tech is really lagging and its really old school and a bit basic. I also did not like support either, they try to tell you what to do. Not a good experience and I have switched to a much better program for our stores rewards that is more modern and has a better system.

Glam Seamless Hair
United States
Almost 2 years using the app
LoyaltyLion replied April 9, 2019

"Hi there, thank you for your feedback. We hope your rewards programme is doing well!

We just wanted to check in as we have been focussing a lot on our product over the last few years and we've developed some awesome features that will engage your customers. If you're interested in knowing more, drop us an email on support@loyaltylion.com. "

May 24, 2023

Our CSM, Hannah has been great to work with. Really understands the objectives for our business and is able to provide assistance with strategising for the program. Great communication with fast response time. Highly Recommend.

MESHKI
Australia
Almost 2 years using the app
LoyaltyLion replied May 25, 2023

Thank You so much for your review! We will pass this onto Hannah directly, please let us know if we can help in any other way!

April 16, 2024

We just recently switched to Loyalty Lion to integrate our loyalty program with our subscription program. The app has robust functionality and meets our needs. Freya was very helpful during the onboarding process

Devoción
United States
Almost 2 years using the app
LoyaltyLion replied April 25, 2024

Thank you for taking the time to leave us a review. We're so pleased to hear that Freya was helpful for you during the onboarding process. We're always happy to help with anything you may need!

March 16, 2023

Great app and setup was a breeze . We've been using Loyaltylion for 2 years now and we have seen an healthy uplift in repeat purchases

HipKids
Australia
Almost 2 years using the app
LoyaltyLion replied March 16, 2023

Thanks for the awesome review about LoyaltyLion. We’re so pleased to hear it's working and helping you see that uplift in your purchase. We know these can be such trying times and we love to hear how it's helping businesses like yours! We’ve passed your kind words on to our product team. If there is anything else we can do, please let us know.

July 17, 2016

Very easy to set up and use, pretty much takes care of itself once set up. The people behind it are very approachable too and have always replied quickly to me when I've had a query (thank you!)

Milk Tooth
Australia
Almost 2 years using the app
November 17, 2023

Loyalty Lion is very easy to use and Hannah is a fantastic success manager. Very dedicated, always there when you need her and our review calls are helpful and very insightful.

getvoila
Germany
Almost 2 years using the app
LoyaltyLion replied November 20, 2023

Thank you for your positive feedback, we are happy to hear Hannah is offering you all the support and guidance you need!