Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 7% of ratings are 1 stars
June 24, 2020

It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Thank you Loyalty Lion!

Milie Bijoux
Canada
Time spent using app: Over 3 years
LoyaltyLion replied July 21, 2020

Hi Milie Bijoux,

Thanks for your review! It is great to hear that your customers are loving the program 😊

June 22, 2020

I deliberated using LoyaltyLion and a few other similar programmes and a year into using it I am delighted with my decision and results. From the dozens of questions I had, to on-boarding and some recent refresher training for customer services nothing has been a stretch for the LL team. We are having fantastic success and always finding new ways with our CSM's assistance to find we can continue to get more out of it and more importantly as can our customers!

Never Fully Dressed
United Kingdom
Time spent using app: About 1 year
LoyaltyLion replied June 23, 2020

Hi Never Fully Dressed,

Thank you for the review! It is great to hear about your onboarding experience and I will be sure to forward your kind words to the Customer Success team.

Thanks,

Caitlin

June 18, 2020

I set up this app primarily to grow my referral traffic. I'm still on the free plan, and trial the referral enhancements. I've got a few days on the trial remaining, but already know that i will be keeping it. I loved how easy it was to set up and the seamless integration with my store. The help articles were intuitive. The support team is amazing and they really do respond within minutes. A big thanks to LaurenceTownsend... Super efficient, in importing my data so I didn't lose a minute in letting my customers know that we were live!

I can see myself easily moving on to the Small Business plan as my business grows. It's just a tad pricey for the scale of my shop right now, but hopefully this app will help me grow my business.

Coffee Notes
South Africa
Time spent using app: 7 days
LoyaltyLion replied June 23, 2020

Hi Coffee Notes,

Thank you for the review. It is lovely to hear about your experience with Laurence from our customer success team and we're glad to hear about your seamless setup!

Thanks,

Caitlin

June 11, 2020

This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind.

Love from the Magnum Tattoo Supplies Team

magnumtattoosupplies
United Kingdom
Time spent using app: Over 3 years
LoyaltyLion replied June 11, 2020

Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin

June 3, 2020

What an awesome little app. It is super easy to use. Support is unbelievable. Answer all my questions and help me with everything I need. My customers absolutely love the rewards program

Glamour and Lace Boutique
Canada
Time spent using app: About 2 years
LoyaltyLion replied June 11, 2020

Thank you for your kind words about our support team! It is great to hear about your experience with our app. 💜

May 20, 2020

Great! little app that we have now been using for couple of years. Love the ability to reward customers for shopping with us. Tangible rewards that can be tracked for every $1 spent rather than resorting to lucky draws that do not reward customers evenly

Thanks
Sam
ilovetunics.com

I Love Tunics
Australia
Time spent using app: Over 3 years
LoyaltyLion replied June 11, 2020

Thanks for the review! It is great to hear that you're enjoying rewarding your most loyal customers. 💫

May 18, 2020

It's very user friendly and we believe it will help our business a lot! Also the emlployees were very helpful.

Pemy
Turkey
Time spent using app: About 2 years
LoyaltyLion replied June 11, 2020

Thanks for sharing your kind words about our support team. Good luck with the program and rewarding your most loyal customers. 💜

May 12, 2020

I installed this app about 7/8 months ago. It was very easy to use, and I've been able to tailor my needs. It also has a lot more to offer, that I hope to utilise, as my business grows. My main positive though is, the customer service is FANTASTIC. I have contacted them twice with a query. Once BEFORE i was a customer and once recently. Both occasions happened to be bank holiday weekends. Not expecting an answer until 3 or 4 days later, I got an answer BOTH times within 24 hours. Cannot recommend them highly enough and I'm looking forward to utilising the app more in the future.

Pop In Candy
United Kingdom
Time spent using app: Almost 2 years
LoyaltyLion replied June 11, 2020

Thanks for sharing your feedback and we are glad to hear you have found our app easy to use and customizable. I'm also very happy to hear about your experiences with our support team, I will be sharing your kinds words internally. 💜

Edited May 7, 2020

Loyalty Lion is great and our customers love it. The support team, especially Sophie, is very responsive!

Studio M Outdoor
United States
Time spent using app: Almost 3 years
LoyaltyLion replied June 11, 2020

Thanks for your feedback, glad to hear Sophie has been able to help. 💫

April 29, 2020

So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.

Inverurie Whisky Shop
United Kingdom
Time spent using app: 21 days