Reviews (469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend these apps for boosting sales, customer retention, and engagement through features like tier-based rewards and seamless integration with platforms like Shopify and Klaviyo. They praise the user-friendly interfaces, smooth onboarding, and responsive support teams. The apps are noted for their reliable performance and strategic support that enhances brand experience and community building, optimizing customer lifetime and average order values.
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We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email!
I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.
Thank you for your review - We are happy that your issue has been resolved and we will pass this feedback onto directly to Sathiya. We apologise that it took a longer period than usual to resolve this, we will ultimately take this feedback onboard and ensure positive change is implemented for future instances of similar issues.
Sathiya was super helpful and informative - thank you! Appreciate the quick responses and knowledge of the platform.
This is great news! Thank you for your review - we will pass this onto Sathiya directly
The app has been a wonderful addition to our company. Duraan was very helpful and knowledgeable. Perfect Customer Service!
Thank you for your great review! We will pass this on directly to Duraan
Great app, does everything we need for our loyalty program and it's super easy to use. The customer service is always fantastic, shoutout to Sathiya for his help via chat today!
Thank you for your great feedback! We will pass this on to Sathiya directly
Hannah (our CSM) and the support team are my go to resources whenever we run into any question or issue within LoyaltyLion. Update: all of the work the LoyaltyLion team has put into their dashboard and reporting have not gone unnoticed. The improvements reflect their commitment to continually enhancing the platform and providing valuable insights to users like us. Their support and expertise make us confident in the effectiveness of our loyalty program. We know we have a trusted partner in LoyaltyLion to help us make our loyalty program it the best it can be.
Thank you for the great feedback! We will pass this feedback on directly to Abi, Sathiya and Duraan!
Excellent customer support. Great ongoing support from Sathiya, he was a huge help and managed to solve all my issues.
Thank you for your great feedback! We will pass this on to Sathiya!
Loyalty Lion have an exceptional customer support team, working with Sammy Newton on our integration and programme has been a huge help.
Thank you so much for your great feedback! We will pass this on to Sammy directly!
-Team LoyaltyLion
Great program so far! We had a few issues trying to customize our rewards page, but everyone on the Loyalty Lion team was helpful and responsive, especially Sammy. I'm excited to see the value this rewards program will bring to our store.
Thank you for your review! We will pass this feedback onto Sammy - We can’t wait to see great value this provides to your business too!
Great support from Abi, who was extremely helpful, patient and dedicated to solving our issue. Thanks again.
Thank you for your review! We will pass on your comments to Abi directly, I am glad we could help and we are looking forward to continuing to deliver the best service!
Jonathan has been helpful getting us up and running so far.
Looking forward to seeing what loyalty brings!
Thank you for your review! We will pass this on to Jonathan directly!
