Loyalty, rewards & referrals

Customer loyalty & referrals: loyalty program points & rewards

Shopify app insights
  • Popular with businesses in the United States

Free plan available

Reviews

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 6% of ratings are 1 stars

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191 - 200 of 418 reviews

VILL OKSE

Location India
Time spent using app 6 months

Its easy to install and good to use. Helps me to keep track of everything and also reward loyalty points to recurring customers

Keep Watch

Location United Kingdom
Time spent using app 13 days

Must-have app for your store. My store is very new but i've added loyalty to separate myself from other new stores that are similar. Can work well as an affiliate scheme too, which can save you a bundle in marketing costs.

Dwayne

Developer reply

April 16, 2019

Thanks Dwayne! Making sure brands can differentiate is a goal very close to our hearts so really pleased to hear we're helping you to achieve that :)

Orchard Corset

Location United States
Time spent using app 10 months

We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more!

Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.

Developer reply

April 16, 2019

Fantastic to hear your customers are enjoying the program and that you've had a positive experience with our support team too. Thanks for the review!

Country Pursuits & Capture Boutique

Location United Kingdom
Time spent using app 4 months

In principal it seems like a great App however to get features that are truly beneficial it'll cost you upwards of $400 a month. You can add small 'plug-in' apps but they are clunky and don't work easily. And then when you uninstall the App cause its costing a fortune and doesn't deliver - they keep billing you and the only way to undo it is by email - which never gets answered.

So, do yourself a favour and just avoid this app. Unless you have a MASSIVE budget. In which case I am sure your IT guys will develop a bespoke one anyway?

Developer reply

April 9, 2019

Hi there, sorry to hear that you weren't happy with our pricing. We offer a number of plans to cater to all budgets. Some features, however, must remain exclusive to higher paying plans as they require technical work. I have noted your comments concerning our plugins so that we can look into adjusting these to make them more user friendly.

If you'd like to chat more about your payment problem please email us on support@loyaltylion.com and we can schedule a call to sort this out.

R&J delights

Location Australia
Time spent using app 2 days

the app is great helps with customers kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

Red Supps

Location United Kingdom
Time spent using app 5 months

App is not working properly and they are unable to help. The support is helpful and stay in touch but they can't solve the problem.

Baby's First Gifts

Location United States
Time spent using app Over 2 years

Haven't used this for long. Customers seem to like the idea of the rewards. Have had one redemption and there was a hic-up or two because we didn't understand what we were doing, but we quickly got it resolved and my customer was very happy with the end savings. We're just using the basic plan for now until we see how much the customers actually use it. But for now, we are encouraged.

Sheekopeek Boutique

Location United States
Time spent using app Almost 3 years

I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3

Constyle

Location Netherlands
Time spent using app Over 3 years

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone!

Shout out to the LL team! Keep up the good work

Wildish

Location United States
Time spent using app About 1 year

Loyalty Lion's platform isn't perfect, but it achieves most of what we wanted to do and way more than the competitors we looked at. Their team is professional and helpful, but there is a delay from the US to the UK.

All in all I give them 5 stars for having the right balance of features and customizability. Thanks LL

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