Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

July 30, 2014

This is exactly what I was looking for! I am getting alot of repeat customers and I wanted to reward them for coming back time and time again to keep them coming back! I have only been using it for a week so far and three of my customers have used the 'Refer a Friend' tool already. It's easy to use and I love that I was able to call my rewards a unique name that suited my shop!

ImagiDo!
United Kingdom
Almost 3 years using the app
Edited November 14, 2023

Fantastic app and app support as always. Great to have a dedicated account manager, big thank you to Namita and the team for helping us improve the loyalty program and increasing our return on the investment.

Sweet Cures
United Kingdom
Over 2 years using the app
LoyaltyLion replied March 3, 2023

Thank you for your great review. We’ve passed your kind words on to our team. Abi and the Support team are passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you!

November 9, 2020

Great customer support! Quick and efficient and helped us out massively. Recommended for anyone looking to build loyalty with their customers.

Attack Magazine
United Kingdom
Over 2 years using the app
LoyaltyLion replied November 16, 2020

Thank you so much for leaving us a 5 star review💜 ! We love hearing your feedback about LoyaltyLion.

October 2, 2019

I've been using Loyalty Lion on three shopify stores for more than 3 years now and I am very happy with the program and the support I've received. Loyalty Lion is a world-class loyalty rewards system that will give your business a boost!

Yunnan Sourcing Tea Shop
United States
Over 2 years using the app
December 8, 2020

Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.

Ranger Ink
United States
Over 2 years using the app
LoyaltyLion replied December 14, 2020

Hi Ranger Ink team,
Thanks so much for your review ✨We're so happy to be contributing towards your customer retention and look forward to maintaining this for the future!

April 16, 2016

We have been using this for over a year and can't tell you how much our customers love it - it is really giving us the edge over all of our competitors - the best shopify App we have downloaded ever and we have downloaded a few!

Jasons Dive Store
United Kingdom
Over 2 years using the app
August 4, 2020

We researched all the loyalty apps and after hearing great things about Loyalty Lion from other brands we decided to try it. The responsiveness of the Loyalty Lion Team is amazing. They really get to know your brand and provide meaningful help. The resources they provide are incredible and offer insight into all aspects of running an ecom business. Highly recommended.

Chestee
United States
Over 2 years using the app
LoyaltyLion replied August 13, 2020

Many thanks for the review! We're very happy that you chose LoyaltyLion and it is great to hear that you're enjoying the resources too.

December 26, 2019

I really appreciate that the Loyalty Lion team did a follow-up consultation with us on our loyalty program and suggested how to improve it further. We've made some changes and hopefully this will give us more signups and better ROI!

The Min List
Singapore
Over 2 years using the app
July 31, 2020

Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.

OMIERA LABS
United States
Over 2 years using the app
LoyaltyLion replied August 13, 2020

Thanks for the review! It is great to hear about your experience with our customer success team. 😊

March 17, 2023

So far, Sam and Ellie have been super helpful with process of re-launching our loyalty program. We aren't quite there yet, but their knowledge and superb level of communication have made it easy and enjoyable. They also share excitement and enthusiasm for our project which is always a plus.

We can't wait to fully launch to see the reaction of our members and hopefully, increased metrics!

ThruDark Limited
United Kingdom
Over 2 years using the app
LoyaltyLion replied March 19, 2023

Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we look forward to getting your relaunch fully up and running! Have an amazing day!