Reviews (639)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and retention, praising its easy setup and user-friendly interface. Key features like customizable rewards and integration with email marketing tools like Klaviyo are especially valued. The app's reliable performance and robust analytics are noted, alongside responsive and helpful customer support. Its smooth integration with Shopify and other platforms makes it a top choice for growing businesses through improved loyalty strategies.
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great! had a little issue automating some features with our CRM but Reya stepped in right away to help and everything is running smoothly now :)
Thanks for taking the time to leave us a review. It's great to hear that everything is running smoothly for you, with help from Reya! Let us know if there is anything further we can help you with!
The onboarding process was a piece of cake with the support of Libby White and her team! What could have been an overwhelming process was made easy with the team's very clear communication during the process and the checklists they provided kept it all very organized. Loyalty Lion is very user friendly and we were able to customize the great emails they setup in Klaviyo. Libby was there every step of the way with any questions I had and we just recently launched and are excited to see all the ways that this program supports our customers and our revenue.
Thanks so much for taking the time to leave us a review. It's great to hear that Libby and the team have been able to offer you great support - we'll be sure to forward your feedback to the team. It's also great to understand how smooth the process was made by our team, and how great communication helps keep everything organised and smooth. We're always happy to help with anything else you may need, on your loyalty journey with us.
Easy onboarding and setup! We love the seamless free products. We do wish the platform had more custom abilities with customer profiles.
Thanks so much for taking the time to leave us a review. It's great to hear that you love our Seamless Free Product rewards - we love them too! Thanks for your feedback regarding enabling more custom options for customer profiles, we'll be sure to pass this on to our team. Let us know if there is anything further we can help you with.
Easy to Setup and Easy to Use.
Great system implemented and customisable options for any website
Thanks for taking the time to leave us a review. We're so pleased to hear that you have found LoyaltyLion easy to set up and use so far, and the program has offered you many options to customise it to suit your store. We're always happy to help with anything else that you many need on your journey with us!
Really happy with the support I receive from this platform. Even when I feedback things that could change they really do listen and make changes. It has really helped us increase our returning customer rate and their development team is second to none. We have a wonderful account manager Anusha who has been on hand every time we have needed something. No matter it being big or small.
Great loyalty program!
Thanks for taking the time to leave us a review. It's great to hear that our team is open and willing to take on feedback - we're always open to making changes and improvements that our customers are looking for. It's also wonderful to hear that making these changes and improvements has helped increase your returning customer rate. We will also be sure to pass on this fantastic feedback to Anusha, who will be very pleased to hear this. Please feel free to continue to forward any thoughts and feedback to us, we're always happy to listen.
The program works great and works just as described. It has tons of options to give your customers exactly what they want to redeem rewards and boost engagement.
Special Shout out to our onboarding specialist Reya, she rocks! Always willing to help and make sure things turn out the way we wanted. I am very fortunate to have worked with her on this project. I would recommend Loyalty Lion to anyone looking for a solid and robust rewards platform.
-Ty
Art of Skincare
Thanks for taking time to leave us a review. We're so pleased to hear that there have been so many options that allow you to give your customers options to redeem their rewards, which helps boost your engagement. It's also great to hear that Reya has been so helpful for you, and we will be sure to pass this on to her! We're always here to help you with anything you need for your program!
Reya has been incredibly helpful in setting up the loyalty platform. Nothing was too much for her! I am extremely satisfied with both the service and the platform.
Thanks for leaving us a review. It's so great to hear that Reya has been a great help for you in terms of getting your program up and running - we'll be sure to forward that on to her! Let us know if there is anything further we can help you with!
Great to work with! Any questions I have, Duraan is there to go the extra mile! Very happy with the consistent service throughout the year we have had Loyalty Lion on our website. Thank you.
Thanks for taking the time to leave us a review. It's wonderful to hear that Durran has been helpful and is always willing to go the extra mile - we'll be sure to pass on this feedback to him! We're also so pleased to hear that our team have been able to provide consistent service this year - we're sure they'll be so happy to hear this!
Great onboarding experience and integration with Shopify! We would love to see more customization in the future, but overall we're happy with this platform.
Thanks for taking the time to leave us a review. We'll be sure to forward your feedback on to our team, regarding adding more customization to the platform in the future. If there is anything further we can help you with, please don't hesitate to reach out!
Love it! Customer services is spot on. Helped me merge my loyalty points from 1 loyalty scheme to another. Always available on email if needed but easy to use.
Thanks so much for taking the time to leaving us a review. We're so pleased to hear that you've found the program easy to use and helpful when needed. We're always happy to help if there is anything else we can help you with.