Loyalty, rewards and referrals

Loyalty, rewards and referrals

by LoyaltyLion

Customer loyalty program: points, rewards, tiers and referrals

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    79% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

All reviews

41 - 50 of 312 reviews

Your Super

The support team is great and have really helped us make the most of the available functionalities.

Concealment Express

Awesome experience and seamless integration with our store. Easy to setup and manage reward tiers and has had a positive impact on sales.

Developer reply

February 19, 2020

Hi Concealment Express,

Thank you for your positive review - we are very pleased to hear that you have had a seamless experience with our program!

Thanks again,

LoyaltyLion Team

Cablesmiths

They force you to make it live on your website before you can fully test and understand their interface. Once you install you realise you pay for everything including some "enhancements" ranging from $5-10 that to me are standard features that make it useable. Don't force making it live from the get go before the customer can fully understand your product and be transparent about your prices and you might have something

Developer reply

February 11, 2020

Hi Cablesmiths,

Sorry to read your update, a member of our support team has responded to your chat message and we'd love to chat this through with you.

Thanks
Fiona

Grace Eleyae

Very expensive. They lock you into a year contract and it's not better than any other loyalty app. The integrations are basic and the support is even worse.

Not a terrible app, just not worth the price at all.

Developer reply

February 10, 2020

Hi Grace Eleyae,

Thank you for your review, I am sorry to hear about the trouble you are having. One of our Customer Success team members has reached out to resolve this issue.

Kind regards,

Caitlin

The Cookie Countess

I have no hesitation in recommending Loyalty Lion to other business owners, no matter their size. Since we started the program it's paid for itself 5x over in customer retention and customer experience. It was easy for us to step up, just takes a bit of planning to figure out the best rewards and tiers. After we implemented Loyalty Lion we've seen our competitors come out with similar programs -- that's how we know we're doing something right. Loyalty Lion is now one of the cornerstones of our business.
Great support (shout out to Ellie, who helps us when we need it!) excellent UX and integrations. Couldn't be happier.

The Min List

I really appreciate that the Loyalty Lion team did a follow-up consultation with us on our loyalty program and suggested how to improve it further. We've made some changes and hopefully this will give us more signups and better ROI!

SleepPhones

The LoyaltyLion integration is really coming together on our site with the help of the LoyaltyLion team. They are eager to answer our questions and assist in any way they can. We're excited to increase our referrals and customer loyalty with this program. We are on the right track and Magda specifically has been a key component. Thanks all!

Sharon Mitchell

If I could give 10 stars I would. Really great app! So, so, so easy to use and it looks beautiful and it works so well! Integrates very smoothly and it has so many features. I love that you can pick to pay for the features you want to use and so you are not paying for stuff that's not going to be used in your biz. Very happy with this one :)

Developer reply

December 2, 2019

Hi Sharon Mitchell,

Many thanks for the review! It is great to read your feedback around the features, integrations and the plan flexibility.

Thanks again,

Team LoyaltyLion

Scented Treasures USA

I can't speak to the cost efficiencies for lower plans, but as far as advanced functionality vs others (we previously used Smile.io) Loyalty Lion blows them out of the water. We were able to do custom things we wanted that Smile couldn't, the onsite UX/UI is much better, extremely mobile optimized, the dashboard is much more useful, and overall functionality of building loyalty is more optimized and we definitely saw improvements when we switched. The LoyaltyLion team is very responsive and great to talk through ideas & optimizations as well, and they're continuously adding new features to the platform that improve the loyalty program landscape. Highly recommend - Daniel Director of Marketing & Operations

Developer reply

November 25, 2019

Hi Daniel,

Thank you for the kind words - it is great to hear about your results and experience with LoyaltyLion!

Thanks again for sharing your feedback,

Caitlin

Goose Creek Candle

The team is great to work with and the app functions as it should in the loyalty space. You won't have any trouble working with the Loyalty Lion team!