Loyalty, rewards & referrals
Customer loyalty & referrals: loyalty program points & rewards
Reviews
DUER
Great loyalty app with all the functions needed to run a successful rewards program. Easy to install and set up. Only downside is analytics at this point as they're fairly basic with no ability to dive into referral by location or program performance without including all Shopify orders. It also takes a full purchase cycle to give good insights (for us that's 1 year).
Developer reply
Thank you so much for your review! We're really pleased to hear your onboarding with us was so seamless. Your feedback around our analytics is really appreciated - I'll be passing this onto our product team! š«
Little English
The onboarding process was so smooth. I was given action items and we will be able to launch our Loyalty Program in no time. I truly think this program will generate a lot of revenue and keep our VIPs super engaged.
Developer reply
Thank you for taking the time to leave us a review š We're so pleased to hear that you had such a positive onboarding experience with us!
Samurai Designz
This app and service is so easy so Streamlined for my business and honestly I love it. I look forward to using this application and all its tools
Developer reply
Hi Samurai Designz team! Thank you so much for your review. We can't wait to see the loyalty program grow with your business! š¦
Ebbets Field Flannels
This app is fantastic. Complete package! Using LoyaltyLion has made starting a rewards program easier than I imagined. It was super helpful having a representative walk us through the onboarding process to ensure that everything was ironed out by the time we launched. Excited to do more with the program.
Developer reply
Thank you so much for your kind words about LoyaltyLion! š¦ We are so happy to hear that you've had such a seamless experience with us so far and look forward to seeing your program grow and grow š
Missouri Star Quilt Company
We haven't launched yet, but the onboarding and setup process has been fabulous. There are a lot of exciting features I can't wait to put into place, and any time I have questions or problems, Sophie has a quick answer or solution for me (even though we're several time zones apart).
Developer reply
Thank you for your lovely review! We're so pleased to hear your excitement about the program and will be sure to pass your praise onto Sophie š We're really looking forward to seeing and supporting your loyalty program's success! š«
Great Lakes Kids Apparel LLC
WOW! I interviewed a few different Loyalty platforms before selecting Loyalty Lion and I AM SO HAPPY THAT I SELECTED THEM! Not only was the initial sales person informative, but the on-boarding was AMAZING! Sophie was incredible. We went through the entire program in under 45 minutes and I was ready to go! The interface is simple, yet you can make it as advanced as you want with all of their integrations they allow. We LOVE this program, it integrates will into the shopify platform! THANK YOU!
Developer reply
Thank you for taking the time to leave us a review š We are delighted to hear how positive your experience getting started with us has been and will be sure to pass on your lovely comments to Sophie and our sales team!
Playful Promises USA
Easy to use, fast response time to support, works well. Set up was informative and helpful to get our loyalty programme started.
Developer reply
Thank you so much for taking the time to leave us a lovely review, your feedback means a lot to us š«
E&X
There are better apps for free and the pricing is ridiculous although customer help is on point and very fast
Developer reply
Hey E&X Team,
Thank you for taking the time to leave us a review - we're really grateful for your feedback! Whilst we do offer a number of paid plans, we also have a free plan which allows you to start small and incrementally add paid features only as you need them. Feel free to try this out and reach out with any questions you might have - we'll be happy to help! āØ
Smockingbird
We are in the process of onboarding and are very excited to get started! Our rep, Sophie, has been immensely helpful and resourceful.
Developer reply
Thank you so much for your lovely review š We are so happy to hear how positive your experience getting started with us has been and are looking forward to see your loyalty program's success! š« I will be sure to pass your comments on to Sophie!
WALLAROO
Misleading information on pricing. eg. 'Stores on our free plan can send customized loyalty emails'. This is extremely unhelpful if you are then charging 59$ for this 'enhancement'. Better transparency on pricing before install, please!!
Developer reply
Thank you for taking the time to leave us a review!
Our free plan allows you to start small with our core features and add individual paid features such as emails only as you need them. We give every store that signs up a free trial so that you have the opportunity to use these features before choosing to add them to your plan.
However, being as transparent as possible is really important to us here at LoyaltyLion and so I've passed this really valuable feedback along to our Marketing team to discuss how we can strive to be even more transparent for the future š«