Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

October 25, 2016

So far we are really enjoying the perks and individually selectable features. It makes it possible for you to build the program that fits the size of your business. Overall we are really excited to see how this program pans out over the next quarter.

Endangered Gentleman
United States
10 months using the app
August 13, 2020

very responsive. their engineering team responded quickly and made requested revision. Great customer service.

Tippsy Sake
United States
10 months using the app
LoyaltyLion replied October 23, 2020

Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀

June 23, 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Skin2Seoul
United Kingdom
10 months using the app
LoyaltyLion replied June 30, 2021

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜

June 15, 2016

Easy set-up, great presentation. Highly recommend.

Green Leaf Massage Day Spa
United States
10 months using the app
November 17, 2016

we had a great experience with the on-boarding team!

Darn Good Yarn Wholesale
United States
10 months using the app
August 21, 2014

Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!

TikiMan Store
United States
9 months using the app
January 23, 2023

Special thanks to Jonathan McCarthy and the rest of the Loyalty Lion team for helping us with our onboarding and getting us ready to launch quickly! We had all of our questions answered and feel great about our new program! Cant wait to start rewarding our loyal customers.

TePe USA
United States
9 months using the app
LoyaltyLion replied January 24, 2023

We're so happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day! We are excited to help you being able to provide loyalty to all of your customers!

Edited August 22, 2017

One of the very best loyalty programs available, I highly recommend Loyalty Lion. The app is very simple to use, with tons of features and options to tailor your loyalty program. I added some of the extra features, and the return made it well worth it. The customer support is phenomenal. A fast response time is so important when you're a small business owner, and Kerri delivered every time. Nothing was too much to ask, and I knew that whatever I needed would be taken care of with alacrity and care. I built my business on customer support and loyalty, and this app and the people behind it played a key role in that success.

Stitchfiftysix
Australia
9 months using the app
April 19, 2023

We have just launched with Loyalty Lion and they have been an amazing help so far with getting our programme up and running. They have a wealth of 'how to guides that are also very helpful. Everyone on the team has been super responsive, especially our onboarding manager Luana. She has held our hand every step of the way!

Seol + Gold
United Kingdom
8 months using the app
LoyaltyLion replied May 9, 2023

Your review has made our day! Thank you so much for trusting LoyaltyLion to retain your most valuable customers

January 24, 2023

Perfect tooling for our loyalty program! Fits all our needs. Very helpful customer service and onboarding. We're very happy!

SOPHIA MAE
Netherlands
8 months using the app
LoyaltyLion replied January 24, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!