Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, variety of features, and customization options. They value the real-time preview feature and seamless Shopify integration. The customer support is praised for its promptness and professionalism. Merchants also find the app store submission process simplified and the app's performance reliable. The competitive pricing and the team's dedication to customer satisfaction are also highly commended.

December 22, 2023

Magenative has transformed the way I run my online store. Good app.

Janasya Wholesale India
India
10 months using the app
CedCommerce replied January 18, 2024

Thank you for sharing your experience! We're thrilled to hear that MageNative has transformed the way you run your online store. If you have any specific features or aspects you love about the app, feel free to let us know. We're here to support your success!

Best regards,
MageNative Team

March 15, 2024

Best team best experience as a client .

cloclap
India
10 days using the app
CedCommerce replied March 27, 2024

Thank you for your kind words! We're glad you had the best experience with our team. If you need anything else, just let us know.

January 8, 2024

Best support team ,very helpful and supportive

Luxurious Flowers
United Arab Emirates
3 months using the app
CedCommerce replied January 18, 2024

Thank you for your kind words! We're delighted to hear that you find our support team helpful and supportive. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here for you!

Best regards,
MageNative Team

November 9, 2023

I don't know exactly how to start. First of all, I want to thank the entire team that has been working on our app for months. We had a hell of a lot of requests for menus, options, and all the features an app can have, and these guys made it happen!
professional service, exceptional support, respond on time and immediately assist and do everything necessary according to your requirements and needs.

We searched and considered all kinds of options for a year and finally settled on them, for which I am very happy!

If you want an app that is perfect, this is your choice.

Thedresscode
Bulgaria
6 months using the app
CedCommerce replied November 21, 2023

Hi Thedresscode 🙂
Thank you for your glowing review! We're thrilled to have met your app needs with professionalism and exceptional support. Your satisfaction is our priority, and we appreciate your trust in choosing us. If you ever have more feedback or questions, feel free to reach out. Thanks again for choosing our team!

December 6, 2023

Amazing app, good configuration selections, perfect communication. also very affordable compared to other apps.

KawaiiTCG
United Kingdom
3 months using the app
CedCommerce replied December 8, 2023

Hi KawaiiTCG🙂

Thank you very much for your positive feedback! I'm delighted to hear that you find the app amazing, appreciate the configuration selections, and value the perfect communication it provides. It's also great to know that you find it very affordable compared to other apps. If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. Enjoy using the app, and thank you for your support!

November 11, 2023

We started on our journey with Magenative over 2 years ago. We had a grocery store with some customizations done to add some features we needed to have integration with some other Shopify apps. It seemed like every time a new update would roll out to our customers some old features would get broken. The devs used to say that they have tested it but we still have to trace down the problem and details by asking our customers. Our requirements never changed but even after so long, we couldn't get a base app working as intended for our customers. We had many plans to expand our features but without a properly working base app, it didn't make sense to expand. Whenever fixes were needed it would easily drag over a week to get resolved. After 2 years of having exceeding patience and no improvement, we decided to shut the app. How long could we ask our customers to be patient with us? It is a bad customer experience if we have to constantly keep telling our customers we are constantly improving our app even after 2 years and not even having base features working properly. We have a very good brand image having been in this business for over 20 years but just the bad experience of the app has seriously affected our image. The only reason we managed to keep running the app for so long was due to our customer service team constantly communicated with the customers and gave out offers to compensate them, which resulted in more losses. We hope the Magenative team will reflect seriously on their internal testing, development and communication policies.

Malgudi - Your Online Fruit & Vegetables Specialist
India
Almost 2 years using the app
CedCommerce replied January 18, 2024

We appreciate your detailed feedback and are truly sorry to hear about the challenges you faced with MageNative over the past two years. Your concerns are taken seriously, and we sincerely apologize for any inconvenience caused to you and your customers.

We understand the impact this has had on your brand image and business operations. Rest assured that your feedback is invaluable, and we're committed to evaluating and improving our internal testing, development, and communication processes. We deeply regret that we were unable to meet your expectations during this period.

If there are any specific details or additional insights you'd like to share, please feel free to provide them. We genuinely appreciate your candid feedback and will use it to drive positive changes within our team.

Thank you for bringing this to our attention, and we apologize for any disruption to your business.

Best regards,
MageNative Team

November 17, 2023

This is the best mobile app builder to happen to shopify. It is super user friendly and they have the most competitive pricing compared to other options available. The developers are easy to get in touch with and work with you if there is something you need changes/updated that you don't have access to on your end. They are very professional and wonderful to work with! Easy to use, incredible support, super responsive... can't say enough truly.

Elleebana Lashes
United States
14 days using the app
CedCommerce replied November 21, 2023

Hi Elleebana Lashes 🙂

We're thrilled to receive such positive feedback! Thank you for considering us the best mobile app builder for Shopify. It's fantastic to hear that you find our platform super user-friendly and appreciate our competitive pricing. We're dedicated to maintaining open communication, and it's great to know you've had a positive experience working with our developers. If there's anything else you need or if you have further feedback, feel free to reach out. We appreciate your support and look forward to continuing to provide an excellent experience for you!

December 3, 2023

This is excellent work and the communication service is excellent. I thank you for this and I wish you continued success

bwadinastore
United Arab Emirates
4 months using the app
CedCommerce replied December 8, 2023

Hi bwadinastore🙂

Thank you so much for your kind words! I'm glad to hear that you find the communication service excellent. If you have any more questions or if there's anything else I can assist you with, feel free to let me know. I'm here to help! Wishing you continued success as well.

October 27, 2023

Such a Great Experience with MageNative
We recently changed our current app to MageNative .It was easy and smooth thanks to the great MageNative team ! We communicate easily on whatsapp and they solved any problem.
Their platform is super easy to use. The interface is really intuitive.
So I warmly recommend Magenativ.

Univers Minéral
France
About 2 months using the app
CedCommerce replied November 21, 2023

Hi Univers Minéral 🙂

Thank you for sharing your positive experience with MageNative! We're delighted to hear that your transition to our platform was smooth, and the communication through WhatsApp made it easy to resolve any issues. We're thrilled that you find our platform user-friendly with an intuitive interface. Your recommendation means a lot to us! If you ever need further assistance or have more feedback, feel free to reach out. Thanks for choosing MageNative!

September 21, 2023

I needed help today setting up my App and this is all very new to me and the help I received was quick and professional, very helpful and polite and I am so excited to start using my App and for my customers to use it too. Thank you so much Nitin for all your help.

Nails On The Run
United Kingdom
Over 2 years using the app
CedCommerce replied September 25, 2023

Hi Nails On The Run
You're very welcome! It's great to hear that you had such a positive experience setting up your app and receiving help from Nitin. We're thrilled that you're excited to start using your app and share it with your customers. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help! Enjoy using your app and all the best with your endeavors! 😊📱🚀