Reviews (297)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting their website's aesthetic appeal and professionalism, enhancing navigation, and potentially increasing sales. It's easy to set up and use, with customization options that include images and GIFs in menus. The app handles large inventories well and integrates seamlessly with Shopify, offering dynamic collection previews. Exceptional customer support, especially from team members like Brett and Josiah, is frequently highlighted, even for merchants on the free plan.

April 26, 2019

Great app with awesome looking menus. The support is really great, Kyle has helped me to solve all the problems I had really fast.

Fast Performance
Spain
Almost 2 years using the app
June 6, 2022

This menu is exactly what i want and more. So much versatility and so beautifully designed And the customer service is unbelievable. So responsive and on it. Josiah helped me and he took care of everything. No time wasting back and forth telling you to do all the basic troubleshooting you've already tried. He requested collaboration on my Shopify and just fixed everything for me. within a matter of hours. Thank you Josiah!!

Capture Integration
United States
Over 1 year using the app
Helium replied June 6, 2022

Thanks for the amazing feedback! Shops in the US typically receive faster response times since we are HQ'd near Seattle, WA and work normal business hours for the Pacific Time Zone.

Edited June 21, 2017

Great app - helpful folks and great execution! www.AutoSeatSkins.com

Autoseatskins
United States
Over 1 year using the app
March 4, 2021

Wow, what a excellent job you guys have done. The easiest way to get a super professional looking mega menu. Just love it.

LUHV STORE
United States
Over 1 year using the app
Helium replied March 4, 2021

Thanks so much! 🙌

September 13, 2017

This is a very good use of the app, if your theme caused by the menu problems, customer service staff is always very friendly to help solve the problem, do not worry about the use of the problem.

3abestbuy
Taiwan
Over 1 year using the app
November 14, 2018

I used this app to build a pretty large menu for our store of 1000+ products. Support. Functionality. Ease of use. All 5-star. Chelsea was absolutely flawless in her ability to simplify solutions and to patiently provide the right info without it being technically overwhelming. We've used another app prior. NO COMPARISON - at all, period.

LibertyFlags.com
United States
Over 1 year using the app
November 5, 2019

GREAT CUSTOMER SERVICE WHEN I NEEDED HELP. - A+ The team helped in real-time. I would recommend this app to other stores.

Total Restroom
United States
Over 1 year using the app
Helium replied November 6, 2019

It was a pleasure working with you! Your store's menus are looking fantastic :)

Edited March 15, 2019

Simple to use and works well with our site, we sell eliquids and flavour concentrates and have a large range of both, this helps to bring all the brands up on one drop down, also works well on mobiles as well. :)

Update

Needed help for the 1st time with the app, I emailed and was answered and the problem sorted 10-15 minutes, can't beat that for service

Been using the drop down for something like 2 years now, if you are after a drop down this is the place to go.

Rainbowvapes
United Kingdom
Over 1 year using the app
Edited June 1, 2016

Most excellent service and particularily helpful support! For reals

Bold Betties
United States
Over 1 year using the app
Edited November 3, 2017

Great app. Excellent support - speedy, friendly, efficient.
Chelsea went to great lengths to ensure that everything worked perfectly for me.

Myfabgrab
Ireland
Over 1 year using the app