Reviews (175)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website menus, noting its extensive customization options, including multi-level subcategories and image integration. It's praised for its mobile-friendly design and variety of templates that ease menu creation without slowing down website performance. Customer support is also commended for its responsiveness and effectiveness in resolving issues, making it a favored choice for sites with large product lines.

Edited December 18, 2018

This app is beautiful! I needed one little change to make it absolutely perfect and a member of their team had it done for me in a matter of hours. Thanks so much!

Hello Merch
United States
6 days using the app
November 28, 2022

It's really easy to install and the support team is highly responsive! Recommend Meteor Mega Menu to anyone who is running a bilingual store.

PullmoonNZ
New Zealand
5 days using the app
Helium replied November 30, 2022

Thanks for taking the time to submit your review! 😄

April 7, 2020

Très bonne application. Simple et efficace, le rendu est pro.
Le service client est aussi très bien et est toujours prêt à aider, ce que j'ai beaucoup apprécié.
Je donne donc une note de 5 étoiles.

Cash Converters Carouge
Switzerland
5 days using the app
Helium replied April 7, 2020

Mille mercis! :)

March 10, 2017

Blown away with their customer service. Josiah responded promptly to emails - does this guy sleep? Great app - however their customer service is a big value add and worth the monthly cost on it's own. Love the mega Nav that includes changing images as the user hovers. Allows user-friendly organization of my large inventory - I feel it gives me an edge over the competition.

The Frontshop
Canada
4 days using the app
July 26, 2018

The best 'mega-menu' app extension currently available in Shopify's app store. Also Helium's team is very responsive and helpful in case you run into some problems. 5 stars rating and recommended to everybody who thinks about improving their shop's menu loo&feel!

Chrapnij Pl
Netherlands
4 days using the app
Edited November 5, 2019

The layout is super user-friendly once you play around with it for a few minutes, and the support is even better

Modern Society
United States
3 months using the app
Helium replied November 6, 2019

Thanks for taking the time to leave us a review! We appreciate your business

February 15, 2019

Meteor Mega Menus is by far the best menu app I've ever used on Shopify. Especially with the latest release of TWO (yes TWO!) new template layouts to choose from. I'd give 10 stars if I could.

Kyle and Chelsea from support are second to none - I can't recommend them enough. Great app

Agape Attire
United States
3 days using the app
May 15, 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
United States
2 days using the app
Helium replied May 17, 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

August 10, 2023

Awesome app and incredible support team! We had a few special customization requests and Brett helped us implement them all. We definitely recommend this app!

Diamond Tool Store
United States
2 days using the app
Helium replied August 25, 2023

🤩 Thank you for this review! Yes, we're pretty proud of our timely and talented Brett.

December 21, 2023

Great app and excellent customer service! Easy to set up and customer service replied immediately with help to get us unstuck when we had an issue.
Our menus look 100% better and we're very happy with the app.

Modwalls
United States
2 days using the app
Helium replied December 27, 2023

Thank you for this review!
We're so happy to hear that our customer support was able to quickly get you unstuck! Don't hesitate to reach out if you ever get stuck again 😎