Reviews (175)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website menus, noting its extensive customization options, including multi-level subcategories and image integration. It's praised for its mobile-friendly design and variety of templates that ease menu creation without slowing down website performance. Customer support is also commended for its responsiveness and effectiveness in resolving issues, making it a favored choice for sites with large product lines.

April 12, 2018

Incredibly easy to set up and provides some great options. Support is super quick to respond and is very helpful if you are looking to do something a little more custom. Definitely recommend. great features, low cost and a well made app.

Loomandloft
United States
2 days using the app
September 15, 2018

Easy to use, easy to customize. GREAT customer support! Out of all of the apps available for building a mega menu for Shopify, this one is your best bet for design and usability.

Institute of Natural Therapeutics
United States
1 day using the app
May 7, 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
United States
About 1 month using the app
Helium replied May 8, 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

October 29, 2020

Love that there is a free version that does what I need it too! The interface is a little confusing, but overall I'm satisfied.

Tiny and Snail
United States
About 1 month using the app
Helium replied November 2, 2020

We appreciate your honest review! Be sure to reach out to our support team if you need any assistance 🤗

September 19, 2019

best menu app out there and incredible service. the menu wasn't showing right on mobile and after emailing them they went into the theme of my site and fixed it right away!!

H.L. Gross & Bro. Jewelers
United States
1 day using the app
Helium replied October 1, 2019

Thanks for the review! We're so glad to hear that you are happy with the app and our support team

October 4, 2023

Not only is the Mega Menu way, way easier to build than other more expensive options but the support is top notch. Brett was amazing at making changes that were not available as standard options but made all the difference to how we use the app. It's sleek, easy and does exactly what it's supposed to, all backed by great support - what's not to like?

Teeone
United Kingdom
1 day using the app
Helium replied October 5, 2023

Thank you so much for the review! I think you just gave Meteor Mega Menu a tagline, "What's not to like?" 😎

August 27, 2019

I'm not really a person for leaving reviews, but Kyle and his team went out of their way to make sure this app worked with my heavily custom theme. Customer service and the app are both second to none!

Milly's
United Kingdom
1 day using the app
Helium replied August 29, 2019

It's wonderful to hear that you're happy with our app and support! Thanks for the review :)

April 3, 2024

I am building my online store and in this application I found exactly the mega menu that can display images as I had imagined. Also, you can add small gifs in the menu to make it more alive as usual.
Initially the mega menu did not work on my theme, I contacted customer service and they solved the problem in about 1 hour with kindness and patience. You will definitely notice the difference once installed and configured well with your theme! Thank you very much!

Filippo Fanti Photography Art
Italy
1 day using the app
Helium replied April 5, 2024

Wow 🤩 Thank you for this kind and thorough review! We really appreciate you taking the time to tell us that our Customer Success team took the time to guide you to a solution.
Enjoy your new mega menu and don't hesitate to reach out to us if you have any other questions, concerns or feature adds you'd like to see 😎

December 14, 2023

The menu has been working well so far, and the support has been helpful and responsive. However, there is a drawback: the app is not fully multi-region compatible, as it can only automatically translate exact titles when using the Translate & Adapt app. Nonetheless, overall experience has been great.

Cuzen Matcha
United States
29 days using the app
Helium replied December 18, 2023

Thank you for taking the time to leave this helpful review! 😊
Regarding the multi-region compatibility issue, thank you for your feedback. This is a feature that we're hoping to add in the future 💪🏼

July 27, 2018

I wanted drop down menus at several levels of my website and also wanted them to reflect my branded color scheme. Kyle at Meteor Mega Menus did everything for me with super speed and efficiency!! He installed the app, created the drop down menus brilliantly, and used the branded colors so that everything looked great. Due to Meteor Mega Menus, the product/page navigation and drop down menus function perfectly and look awesome.

Arpaia Lang Jewelry
United States
1 day using the app