Reviews (175)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing website menus, noting its extensive customization options, including multi-level subcategories and image integration. It's praised for its mobile-friendly design and variety of templates that ease menu creation without slowing down website performance. Customer support is also commended for its responsiveness and effectiveness in resolving issues, making it a favored choice for sites with large product lines.

July 27, 2018

I wanted drop down menus at several levels of my website and also wanted them to reflect my branded color scheme. Kyle at Meteor Mega Menus did everything for me with super speed and efficiency!! He installed the app, created the drop down menus brilliantly, and used the branded colors so that everything looked great. Due to Meteor Mega Menus, the product/page navigation and drop down menus function perfectly and look awesome.

Arpaia Lang Jewelry
United States
1 day using the app
March 13, 2023

Incredible looking app and fantastic support. I had some issues integrating it with my theme and I received a response and a solution to my problem right away, and communication has been great. I switched over from another mega menu app and am really happy I did.

Attachments King
United States
1 day using the app
Helium replied March 13, 2023

We're happy you made the switch too! Thanks for choosing Meteor 🙌

January 30, 2020

This is the best app for main page menu's for your website. I was a little bit nervous in the beginning using it, but once you start the process, that's when you realize how easy they made app to use. Once you have any questions or any customization, reach out to their developers through the messaging app, I was helped right away and they were able to solve all my "annoying expectations". I would honestly recommend this app to anyone that has a website because any website could use a cool home page menu.

Watch & Jewelry Exchange
United States
About 23 hours using the app
Helium replied February 21, 2020

We appreciate the glowing review, thanks so much!

January 6, 2021

it does not let you customize enough of the drop down menu. For example: if i have a drop down and i want the categories to be 'hidden' until that category is clicked on, i can't do it across the main nav bar- only in one section. that sucks, esp for a brand with a lot of skus. nav bar looks super messy and hard to read as a result. see kavanacare.com for proof of this!!!!!

Kavanacare
Canada
23 days using the app
Helium replied January 6, 2021

Hi there! It looks like you're currently on Meteor's free plan which is limited to one mega menu. If you want to display multiple dropdown menus across the main navigation bar, you can upgrade to one of our paid plans to display more dropdown menus, or choose a menu template that is designed for shops with lots of SKUs (like the "Amazon" template).

It doesn't look like we've received any support tickets from your shop-- feel free to use the app's chat widget and give our team an opportunity to point you in the right direction!

December 5, 2018

Didn't work with my theme. I only got automated emails back when I submitted feedback. Some of Meteor menu codes are still there preventing me from installing another menu app. I don't know how to get rid of these codes and can't find help from the developer

Hair Crown Beauty Supply
United States
21 days using the app
Helium replied July 8, 2019

We've made many improvements since 2018.

There is a button within the app to remove all code that is installed with the app-- this is the best practice for Shopify app developers. We've also updated our email communication upon uninstall to make this as clear as possible to our merchants.

Our average response time is now 1-2 hours during business hours (or the next business day if outside of business hours) when you use the live chat widget within the app. :)

October 30, 2017

Doesn't work with all themes. I specifically asked if it would work with my theme, gave them access to my store and everything. They said, yeah, totally! One week of designing the menu later, oh your theme is outdated and it doesn't work. Thanks.

Still Spirits Home Distillery
Australia
6 days using the app
Helium replied August 27, 2019

Much has changed since 2017.

1) We can’t guarantee that Meteor Mega Menu works with all themes due to the nature of the Shopify ecosystem (especially if a theme is not current), but we've made several improvements to make the installation process as seamless as possible for any shop.

2) Our developers spend a considerable amount of time and effort to support virtually any theme on Shopify, but sometimes there simply isn’t a way to make them compatible.

3) Our support team has always (and will always) do everything we can to help get Meteor installed and working properly. If there are theme issues we cannot fix, we will gladly refund any payments we have received (although we should be able to determine this before your free trial ends)

April 2, 2022

I tried to use this app for a week and consistently had issues with images populating and collections showing up. No matter what I did nothing worked. The app wouldn't update, and photos wouldn't show up either. It's a shame the menus also aren't customizable. I am so upset because this is one of the few apps that use the font that is on your website locally. I wish they had a customer service support that is over voice because the message support just isn't enough.

Faerine's Forge
United States
3 days using the app
Helium replied April 3, 2022

I'm so sorry for the disappointing experience. The menus are actually quite customizable, and our team is standing by to help you implement your vision once we receive some more information from you. :)

July 11, 2016

I'm a total newcomer to the Shopify scene, and was really bummed out when I found out I couldn't use a double dropdown menu on my current theme. I downloaded this app, which was recommended by Shopify and had a little bit of trouble understanding how to implement it with my old navigation menu at first. I reached out to the support team and they were extremely helpful (and patient) while we worked together to transfer my new menu to the bacon app. I would love if it had videos that helped with the set up process, but the photo tutorials are super awesome and helpful. Happy with my experience (:

Candlefish1
United States
3 days using the app
May 18, 2018

Well built app, lightweight, great styling out of the box and excellent support. Tried a few before this one and this was definitely my fav.

Otimo Products
United States
About 3 hours using the app
May 4, 2020

Great app. I have used it for a few Shopify sites and will use it in the future. Easy to understand and update.

Sustainable Supply
United States
About 2 hours using the app
Helium replied May 5, 2020

Thank you! We're happy Meteor has been useful for multiple shops. :)