Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

July 9, 2020

Susie was so helpful, quickly and friendly, she helped me to solve my problems. Very good service. We appreciated.

Smash Nation
Canada
6 days using the app
Edited August 14, 2020

Good support with Ella . I am french but communication was very good . thank you for quick support.

My Home Touch
France
6 days using the app
May 9, 2019

Love this app, now my overseas buyer can use their native language to shop at my store. I'm using the bilingual language translator. Love the feature that you can manually translate the language. Ripa and Suzan were a great help. Both of them help me with the coding stuff. Ripa went the extra mile to help me do custom positioning and spacing of the language selector both at the desktop and mobile interface to suit my website. Thank you!!

A KIND OOOF
Singapore
6 days using the app
July 14, 2021

I really like the quality of the neuro translation from English to French in the paid version. I also like being able to edit the French on the webpage view, where I can see the text, rather than having to search for the text inside an app. Ripa from customer service has been great, helpful, and very prompt in her responses to all my questions as I have been setting it up. 4 stars instead of 5, because I wish there was an auto-translate for the email notifications in shopify! There is code to make it switch to the user's language when the email is sent, but first I have to manually translate all the emails inside the liquid template which is a long process... Gtranslate please give us an automatic option for the emails! Everything else has been great so far.

Les Boulangers Fous / The Mad Bakers
Canada
4 days using the app
December 9, 2022

Bonjour,

Prière de vérifier le drapeau de la France et merci pour le reste, c'est très pratique.

Merci d'avance.

Lovely Make
France
4 days using the app
December 12, 2019

thanks for Ella, she's so helpful. She tried hard to solve my problems and come up with useful solutions. thanks

nom-studios
Türkiye
6 days using the app
Edited June 28, 2018

UPDATE:
the problem is google, and not the app: if you price in the store is set simply{{ amount}} and not {{ amount_with_comma_separator }} for google you are using a thousand separator.

Whilst working very well with translation, the app changes the prices of the product!
A product that is 30€ in the original english version, becomes 3000€ in the french version!!!

Lacavealaine8
France
6 days using the app
September 10, 2020

I don't recommend this app. A lot of bugs, bad user experience. After we spent 2 days fixing the auto translation (which was super bad), the edits weren't saved.. Very bad customer support specially Ella and Angela.

Queuecaps
Qatar
6 days using the app
Edited February 17, 2020

Have not seen the impact of the app yet, will update later but the support from Lilit was brilliant was able to setup in no time. Thank you.

Tech4ture
United Kingdom
5 days using the app
May 4, 2020

i recommande this app i receive a really good and fast service from RIPA she connected to my store and help me to set my account thank youu :)

My Health Rescue
Canada
5 days using the app