G | translate , 1,931 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.
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This app is a breath of fresh air after attempting to use another app. I am SO incredibly happy I found it. It saved me so much headache. I LOVE that it’s SO easy to set up!! And there’s so many languages to choose from!! I’m so glad it has a free version because I’m still pretty new to Shopify as far as making sales and getting everything together. And I really like that I could change the style and positioning of it on the screen to fit my stores style and to fit my liking. I am going to look into trying to add it to the bottom of my website near my currency converter. But I haven’t figured that out yet. But it’s perfect in the meantime!! Thank you, thank you, thank you to the developers!!!
Update: After my review was posted, the developers reached out asked where I would like translator on my website and did it for me!! That’s so nice!! I’m so glad I found this app and these people!! A huge thanks to Ella and Ripa for helping me out and making it so easy for me!!
Ella put with success the languages flags at the position wanted in the site. They offer a good service.
Great support from Ella. Thank you so much. I start using G Translate today and surely I will he having many questions. But first impression is great. thanks again.
I had some issues for my first steps. Lilit from the live tchat demonstrated an excellent customer service to solve my problem and offered extra help. I'm very satisfied .
I really have no idea how they get to 5 stars. The auto translation is convenient but then not everything can be translated. If you use other Shopify apps like a countdown timer or pop ups, they won't translate it. You can request their developer to program it for you, which is what I did. After 2,5 weeks, still not fixed. I gave up. I switched to langify which is a little more pricey but it gives me full control to do everything by myself, any single bit of the website can be translated. I cannot wait 3 weeks each time I change something on my website... Also the customer service seemed overwhelmed. I've even sent a PDF with screenshot to show what needs to be fixed and the customer service contact couldn't even tell me the status of it... she also didn't pass it over to the developer, so I was in touch with the developer and send it over again. Nobody tracked the progress on my issues but asked me to verify what was done, what wasnt and to tell them "to speed up the process". Is that customer "service" ?!
I really like this app, it's really helping me even that there are some big mistakes in translation - but nothing I can't change fast manually. They answered very fast on the chat support. (Thank you Ripa!)
I've been looking for a good translation app to use until we could get everything natively translated. Suzan in chat support was great! I asked for the dropdown to be moved to a different location than was given in the options. My choice wasn't ideal after it was moved, but she worked and worked and came up with a PERFECT solution! Support is very knowledgeable and works to make things better than imagined!
The support technicality is great and good with their knowledge, of how to fix and meet solutions to the problems. Great help with Susanna and Arshak, I believe the manpower and amount of support are greatly needed to increase for more people to work, as I can see support hours are limited, and replies take some time, making progress and updates unavailable on some problems. Overall it is a good app and good support, small things can be improved.
Super App! Facile à utiliser! Super service client avec Borya en cas de problème. Great App easy to use! with excellent customer service with Borya. Thank you soo much!!! La cerise sur le cadeau c'est gratuit!!!!
Don't USE THIS cause it will alter your SEO by desindexing many pages on your website. They don't tell you and your search console will show you the BIG PROBLEM OF THIS APP. THANKS FOR MAKING ME LOOSING MONEY AND TIME.
Update: No it's not, i got the answer from your own team by mail so don't say false informations. Thanks