netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

July 4, 2016

Very good app, reasonably user-friendly and gives lots of options in a format that largely makes sense (unlike many other shipping apps we've tried, like the Purolator one which is absolute rubbish). Would like to see a larger degree of automation for importing orders from Shopify though (ie an auto-synced order list), so that a full list of orders was visible and fulfilment status is easier to see without having to swap back and forth with a Shopify tab/window. Other than that, no problem recommending this.

Vorsprung Suspension
Canada
Over 1 year using the app
November 25, 2017

Easy to use, and saves me money and time rather than always going to Canada post. Love seeing the options out there and the up to the minute pricing. Good job

Shellshock420
Canada
Over 1 year using the app
May 30, 2019

I have had a great experience using NetParcel. Their rates are cheaper in most cases than Canada Post and customer service has been great when I've called in. The integration with shopify is excellent too.

Tearrific Inc.
Canada
Over 1 year using the app
Edited August 19, 2016

I just used netParcel for the first time and it worked perfectly. I was a little bit worried about the additional feature of pickup at our store but that worked out too... I definitely will use netParcel for our future shipments.

Threadworkalmonte
Canada
Over 1 year using the app
May 26, 2016

Great customer service and awesome to be able to offer customers in different locations pricing from different carriers.

Droneshopcanada
Canada
Over 1 year using the app
July 5, 2021

NetParcel by far has been the best service we have used. We have used NetParcel over the past 5 years throughout 2 of our companies and I can say that they have the best shipping rates. It easily plugs into your store and transfers the data over for easy use. Definitely recommend this app and service!

Surfinity
Canada
Over 1 year using the app
netParcel replied July 5, 2021

Thank you for such a wonderful review! We love hearing feedback like this from longstanding customers, and we look forward to many more years of helping your business grow.

Edited October 3, 2016

UPDATE OCTOBER 3, 2016: All previous issues have now been resolved and UPS is back online. Excellent app, great rates!
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Has been an incredible app for us thus far. We have saved a huge amount on shipping (we are located in Alberta, Canada, and the UPS rates and ship times are just amazing). Had one issue with a label not showing up after it was paid for, but called in and they resent it to me immediately. Highly recommended. The only thing I wish they had was an integration into Shopify like Shippo has, where you can click on the order, then click on "Bulk Actions" and select "Get Label on NetParcel" with an automatically populated label. The system they have works, but it would just make it even slicker to use. Get this app, you won't regret it!

Aerial Tech
Canada
Over 1 year using the app
Edited July 15, 2021

Love it. Best shipping discounts I have found. I literally don’t know why anyone would not use this app. You can schedule pickups right from the site and it’s easy to ship anything.

Portage and Main
Canada
Over 1 year using the app
netParcel replied July 16, 2021

Thank you for this great review! Feedback like this is always appreciated and we look forward to continued support of your business and its growth!

July 14, 2022

Netparcel is a great app for our Canadian business. Really easy to use with reliable carriers . We recommand it ! Thank you

KEYROLL HAIR INC
Canada
Over 1 year using the app
netParcel replied July 25, 2022

Thank you for this review! We strive to make our product as easy-to-use as possible, and really appreciate your recommendation! We look forward to supporting KEYROLL HAIR's continued growth!

July 15, 2021

They are great in providing discount you can't find anywhere!! use them frequently and happy with the result every time.

Elite Plastics
Canada
Over 1 year using the app
netParcel replied July 16, 2021

Thank you so much for taking the time leave us a review! We truly appreciate the kind words and will continue striving to provide great rates!