Revelation Health LLC
Prior to installing and using NoFraud, we were getting hit with a lot of chargebacks due to fraudulent orders being processed. Since utilizing NoFraud, we have not received any further chargebacks. Their CS team is amazing to work with as well! Highly recommend!
This app changed everything for us. We used to be fraught with fraud, getting chargebacks left and right, but since we started working with the NoFraud team, we've yet to encounter one, while accepting MORE orders. They accept orders other apps would've failed, knowing how better to research the customer and ascertain if they're fraudulent or not. They've saved us a ton of money, they're very competitively-priced within the industry, and by far and away the best fraud protection service out there. Don't think twice.
Incredible app and amazing team to work with. They pass a lot of orders that Shopify would've failed, having better knowledge and research regarding those customers, yet we haven't had ONE chargeback yet. They know exactly what they're doing. I once questioned one of their choices but they explained to me everything that's going on behind the scenes and why they passed a certain customer. He turned out to be one of my best customers, ordering over $1,000 worth of product over the past year and most definitely not fraud--he's now fully green-lighted by Shopify as well. Had his first order not gone through, he'd have gone elsewhere. Highly recommend over any other app, including Shopify Fraud.
We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!
Shoshanah is the best at No Fraud their software has drastically helped improve our store security and gave us a peace of mind with each order would recommend with high and medium volume sellers !!!
Standard & Strange
I've tried other similar apps, but NoFraud is my favorite. It's very easy to use.
Very rarely do we get a false positive (where an order is real/no fake, and transaction identified as potentially fraudulent and needs add'l info from customer). But so far my favorite feature is the ability to white-list known repeat customers, reducing fees we pay.
We have used several other fraud analysis tools but this is the only one that has allowed us to be completely hands off. Saves us a lot of time! They were very helpful in the set up and continue to offer help when questions arise.
Time Machine Plus
Great app, superb service. You need this app to help fight against sleazy scammers taking your money. Thanks NoFraud!
My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service.
They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.
Platinum Nutrition & Supplements
Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.