Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.

November 18, 2021

Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!

Beforeyouspeak Coffee
Australia
About 3 years using the app
January 29, 2023

I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.

Keeko
Australia
Almost 3 years using the app
July 31, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance!

111SKIN UK TEST
United Kingdom
Almost 3 years using the app
February 10, 2021

Highly recommend!! Fantastic service, we haven't had Okendo long and we already have reviews pouring in. Sales have increased which is exciting!

Little Beauties
New Zealand
Almost 3 years using the app
December 15, 2020

The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.

Scotch Porter
United States
Almost 3 years using the app
March 23, 2022

I work with Norma at Okendo and Norma is amazing - exceptional customer services. I would highly recommend Norma and Okendo.

OPTY.NC
Australia
Almost 3 years using the app
December 13, 2020

I am so happy that we chose to migrate to Okendo. Their customer service is phenomenal. It took a matter of hours to get up and running. My customer service manager was there every step of the way. I can't recommend this aoo enough. It is a game changer.

Sunflow
United States
Almost 3 years using the app
May 7, 2021

The onboarding team was fantastic and the app has been great. We've received lots of usable UGC and it integrates easily with our other apps.

Rockin Green
United States
Almost 3 years using the app
November 16, 2020

Okendo has been amazing! Their support team is so helpful and always provides a speedy response! We have also had lots of repeat purchases with their reviews emails!!

Treball Active
Australia
Almost 3 years using the app
August 16, 2021

Fantastic customer support and help with setting up the app to do exactly what you want. Best support there's every been with Shopify apps.

Amazing Oils
Australia
Almost 3 years using the app