Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,038)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

June 12, 2024

Very amazing support, but importing reviews take very long time sometimes
I recommend

Mój mały towarzysz™
France
5 months using the app
June 20, 2024

Amazing app and great customer service.

lumique
United States
5 months using the app
August 29, 2024

Great

Waterfly
China
9 days using the app
April 30, 2024

I'm a techie newbie and with the patience and help of Daniel and the other experts, I was actually able to create a pretty awesome looking review platform! I only have the basic plan, but even with that the Okendo app offers a great variety of aesthetic options and layouts, as well as a fairly seamless review capture process. Definitely elevates the brand, highly recommend!

Jennifer Joan Skincare
Canada
About 2 months using the app
March 28, 2024

amazing customer service. I updated my theme and couldn't figure out how to get the reviews back, and they helped me instantly. You can check out how the reviews theme and style look on our website www.saltyaura.com

Salty Aura
Australia
Almost 3 years using the app
May 6, 2024

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

Wahidon
United States
3 months using the app
December 27, 2023

At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.

Acqua Alpes
Austria
9 months using the app
May 30, 2024

Looks and feels good.
Plus their support very good - Josh basically held my hand helping me set everything up.

Made Without
Latvia
21 days using the app
April 17, 2024

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

Neen
United States
Almost 3 years using the app
June 13, 2024

SO simple to transfer over to Okendo. Any display issues were quickly fixed by the Okendo team - they don't expect you to know how to code which is helpful! Highly recomend.

Outback Tails
Australia
About 23 hours using the app