Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,019)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through its review management features. It effectively increases review rates and conversions, aided by seamless integration with platforms like Klaviyo and Google Shopping. Merchants appreciate the customizable review request emails and SMS, and the ability to include customer photos and videos. The interface is user-friendly and highly customizable. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and helpfulness in setup and troubleshooting.

June 6, 2024

Amazing app and support

Osée
France
11 months using the app
June 20, 2024

Amazing app and great customer service.

lumique
United States
6 days using the app
June 12, 2024

The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)

feelrooty.eu
Slovenia
2 days using the app
April 24, 2024

Beautiful review widgets, detailed, very responsive support team, easy to use and feature rich app. You have to pay a price based on the number of orders, but the app works really well and I think it's the best app in the review.

TORICA by Lensme
Japan
14 days using the app
April 5, 2024

Awesome customer support and set-up help - highly recommend (especially over Yotpo!)

Sunday Scaries
United States
About 1 year using the app
September 29, 2024

Great app

SherDill Kitchen
Netherlands
About 3 hours using the app
May 1, 2024

Effective and quick customer support. Very impressed with them. The app is easy enough to install and work. Very happy with all of it.

Bondi Wash Canada
Canada
15 days using the app
November 21, 2023

If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.

Makedo
Australia
Over 1 year using the app
May 9, 2024

I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!

Ciseco Hydrogen Main
Vietnam
11 days using the app
November 6, 2024

The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.

Bells of Steel Canada
Canada