Stellar Delivery Date & Pickup , 731 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.
Refine
-
By rating
Hi there, same issue pop up again on 8th Oct 2021. i am facing issues with the app and there's a bug which there's no way to reach out to the CS team. When i luanch the app, this is the error code that i am facing. SQLSTATE[08004] [1040] Too many connections
Hi there, I am sorry 😢 to hear about this and apologize 🙏🙏🙏🙏 for the inconvenience you have experienced with the app. 🥺🥺
We have now resolved the issue you're facing in the app 🤟🏻🤟🏻 and would like to request you for giving our app one more chance to use it again. 👏🏼👏🏼
Excellent customer service from friendly staff members. They attended to me promptly and resolved my enquiries. :)
Thank you so much for the review!!! 🙏🙏🙏
Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs. Maynak was helpful but app did not meet needs.
Thank you so much for your feedback!
Order Delivery Date is one of the must-have applications for any online store to manage their customer's expectations on when they can expect their deliveries. The app is pretty customizable due to the addons. For us, we needed to dissect the small country that we serve into different time zones based on cities. And each city had its own cutoff, processing and delivery time.
Thanks for your valuable feedback.
The concept of the app is very good but one of the main features (delivery cut-off) doesn't work and support is technically weak. The delivery cut-off feature doesn't handle non-working days and the logic around that creates some bizarre outcomes (for example, as you progress through the weekend EARLIER delivery dates become available!!!). Support are responsive but don't try to resolve the issue properly, instead they just attempt trial and error patches. These either don't work for more than a day or sometimes even make things worse. I have exchanged almost 40 e-mails with support but have finally given up with them. It's a real shame as the app could be great and the issue would only require some very basic tweaks to the logic to correct.
Hi Adam, we are extremely sorry for your bad experience with the app. Well, our app developer has made it well working for all other customers and all of them who have issues with this (cut-off) feature, all have been got it working fine. It's not possible every time for you to work the feature as per your logic because every business has different requirements. I know that you have a conversation with us via an email for a long time and we tried to make that feature working as per your need.
In the last fix, we almost achieved your requirement and have been got success almost. But I still don't understand where you stuck.
Anyway, thanks for your feedback and I really appreciate you for your words.
Working well so far, good functionality and they have very quick and helpful support who got a layout change done for me
Thanks for your valuable feedback.
Installed this app and it is a complete surprise. Not only it works great as I want it, it has more features that I never thought before. It is also very easy to use and has some add-ons which are very useful too. The most features I like are the Order list in Calendar style, and various type of limiting the order. Last but not least the Customer Support (Chandni) is the greatest, very fast respond, very knowledgeable and patiently answer my thousand of questions. Great Jobs Identixweb. For a feedback, I would like the Shipping Price add-on to be able to import a shipping price list based on shipping postcode that we can import into it.
Woahhhhh!!!!!!! Thank you very much for such a detailed review buddy.....❤️❤️❤️❤️ It was our pleasure to help you with your queries.🥳
Great app that is simple to use. Team was vey fast at responding and fixed my issues in a matter of minutes.
Hey👋 Thank you so much for your review!🙏🏻 We really appreciate you taking the time out to share your experience with us. 🙌🏻😊 😊
just the price is not cheap, service good, product good.just the price is not cheap, service good, product good
Hello there, I hope you are well and safe!
Thanks for your review. We do charge for only what we are providing to customers.
Very fast support. Haven't been able to install the app yet, but am sure with this support it will work out soon.
Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻