Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

June 10, 2020

Really helpful app. Customer support was fast and was able to solve my issues right away within minutes.

Buttery and Co
Philippines
18 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

January 16, 2021

The app works great and does just what I need it to do. It's easy to use and to customize for my specific needs. I had a few minor installation glitches with another conflicting app. Chandna and Binal were very helpful in finding the solution and fixing the problem.

Swallowtail Farms, Inc.
United States
17 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Edited October 15, 2021

This app has been really helpful and solving some problems we had with previous apps. The overall setup has been quite quick and easy fixes. Great customer service.

Just Cakes Bakeshop
Canada
17 days using the app
Identixweb Limited replied October 15, 2021

Thank you so much for your review, my friend!!😍 Book the demo as well from the app dashboard to set up the app quickly.🤭 The support team is always there to help you with your queries... 😊

February 9, 2021

unreliable and worst customer service ever! Cannot recommend, no reply to emails, no help on the phone and livechat is ghosting me

Every
Germany
Over 1 year using the app
Identixweb Limited replied February 13, 2021

Hi there,
Sorry to hear about this and I apologize for the inconvenience.
I have checked your chat done with our team members and have seen in the chat that they have instructed you on the solution.
Will you please let me know if you have any issue with the app.

November 29, 2021

We were having issues with the date picker in the cart page since it wasn't working to be required before clicking the "add to cart" button.
After contacting the support team, the Support Executive Chandni Sharma accessed our theme files and added a buggy jQuery script to our product page that broke the "add to cart" button. This happened during Black Friday weekend and it's unacceptable.
We removed the changes that were made by the app and it's back working.

À la table by Hanna
Canada
Over 1 year using the app
May 25, 2021

Really good app, the suport service is really fast and helpfull. I recommend a lot to use this app, I use this app for my flower shop.

Miss Flores Bolivia
Bolivia
16 days using the app
Identixweb Limited replied May 25, 2021

Thank you very much for your valuable feedback my friend....🙌🏻🙌🏻 🙌🏻Keep delivering your flowers and grow more sales with scheduled delivery date❤️

July 21, 2021

Perfect, just what we needed right now. Nicely laid out date selector at the cart page. One tiny thing, is that to limit the number of orders for a specific date, it's an additional monthly cost on top of this app. You also cannot put a limit on unless you ask the customer to select a date and time. We cannot deliver at a specific time and therefore it's not very user friendly to ask them to select a date, then select 9am-5pm. But it does the job, and customer support is really good.

Yumshi
United Kingdom
About 1 year using the app
Identixweb Limited replied July 21, 2021

Thank you for your review my friend and for the suggestion as well. ❤️‍❤️‍ We have note down your request and will implement this feature in our future updates.

September 22, 2023

Great support, and fits our, what I tought to be, complicated pickup/shipping options needs. Well done

Chez André
France
16 days using the app
Identixweb Limited replied September 26, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review, Maxime. 🥰😍
We are so happy 😊 to hear 👂🏻 that you find our app and our support to be great. 🙌🏻👏🏻
We are glad 😊😁 that our app fits your complicated pickup/shipping options needs. 😊
We always try to provide the best service and the best solution to our customers. 😎👏🏻
We appreciate 🙏🏻 your feedback and your recognition of our work. 🎊🙌🏻

Edited June 9, 2021

Ik had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedanktIk had een probleem dat de klant de kalender kon omzeilen Dit was met 2 minuten op gelost door de helpdesk
Ik vindt het een geweldige app zeker aan te raden voor online webshops die klanten op een bepaalde datum moeten leveren
De service vindt ik top snelle reactie en hulp
Heel erg bedankt

Bloemenpaleis Verhagen
Netherlands
16 days using the app
Identixweb Limited replied June 5, 2020

Thank you for taking the time to write your feedback about the app.

May 14, 2021

Good application, do recommend. Support is always there to help you set the app or even install tiny bits of code when needed.

Pasture Restaurant Shop l Dry Aged & Sustainably Sourced Beef
United Kingdom
16 days using the app
Identixweb Limited replied May 14, 2021

Thank you Modestas for you valuable review!!!🙌🏻 It was nice to help you with your concerns and queries.....❤️ 😊 😊