Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

April 16, 2020

Firstly, the delivery time and date settings are excellent and really easy to set up. As a first time shopify user and website builder I was a bit worried and intimidated but with this app it made setting up my delivery business online a breeze.

Secondly, the customer service is second to none. I needed some help to send my logistics team information about the order, and the app guru was online and ready to go above and beyond. Really happy with the app and would highly recommend. I downloaded 4 or 5 apps before finding this one. This is head and shoulders above the other delivery time and date setting style apps.

Stay Home Fresh
Australia
20 days using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

October 11, 2021

This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.

The Lazy Grazer
Australia
Over 1 year using the app
Identixweb Limited replied October 12, 2021

Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋

May 26, 2022

カート画面にカレンダーを追加するために利用しています。商品ごとに違うカレンダーを表示できるので、納期のことなる商品を扱っていたり、複数国に配送したりするショップには適しているのではと思います。アップデート後にカレンダーが表示されなくなる不具合が1度だけあったので星を1つ引いています。

イーフローラ海外フラワーサービス
Japan
Over 1 year using the app
Identixweb Limited replied May 19, 2023

Hello....

Thank you for taking the time to review our app and for giving us a 4-star rating. We appreciate your feedback and are delighted to hear that our app has been helpful in adding calendars to the cart screen and displaying different calendars for each product.

We designed our app with the aim of providing flexibility for shops that handle products with various delivery dates or cater to multiple countries. We're glad to know that it has been suitable for your specific requirements.

If you have any further suggestions or encounter any other issues, please don't hesitate to reach out to our support team. We value your business and are committed to providing you with the best possible experience.

Thank you once again for your review and for choosing our app. We appreciate your support, and we will continue working diligently to meet and exceed your expectations.

May 12, 2020

This app sings me !!!!
They have helped me at all times, I really recommend it is easy to use and any questions you have, they solve it !!!
It is the second time I use it for a store

Fufurufas
Mexico
19 days using the app
Identixweb Limited replied May 12, 2020

Hello, Thanks for your valuable feedback.

July 11, 2023

support team provide the solutions immediately. It is very easy to use and understand. Fullfil all the requirements.

Mister Nata
Netherlands
19 days using the app
Identixweb Limited replied July 12, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive feedback. 😊
We are glad to hear that our support team was helpful and that you are satisfied with our product. 🎊🙌🏻
We appreciate your loyalty and trust. 😊👏🏻

July 5, 2022

The support team was really helpful in getting me set up and took some time to show me features I hadn't even asked about.

Meridian Farm Market
Canada
19 days using the app
Identixweb Limited replied July 6, 2022

Thank you so much for your feedback!! 😍😍😍
We have excellent support members who help you with setting up the app with the best features that suit your business...
Feel free to reach out to us anytime you need help regarding setting up the app🤗

June 13, 2020

quite easy to use! and good technical support. save a lot of time for our employees to process all the orders.

Shi Jian Hot Pot
Singapore
19 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!

April 14, 2020

I used this app to help customers to choose the delivery date.
Technical support works ok.
I used this app to help customers to choose the delivery date.
Technical support works ok.

PRADO MERCEARIA
Portugal
About 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

August 31, 2018

Good job, and support center is also good

Mspictures
South Africa
18 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

July 15, 2019

Fantastic app! working as per we want. The support team is very quick in response and fixing the request. I had one customization request for this app and went to the support team for it. They had looked into it very quickly and did the work very fast.

Misfits Box
Canada
18 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!