Order Delivery & Pickup ‑ ODP , 633 reviews

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited January 21, 2019

One of the most valuable Apps that I'm using. I'm able to use it by managing my orders and cut-off time feature is awesome!
Very helpful.
Excellent customer support!

TEESTERIA
United States
Time spent using app: 2 days
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

January 16, 2019

I have this app to provide cut-off days for delivery. I've tried on three different browsers, I've cleared the cache and am now on a second computer trying to make the delivery dates I've chosen blocked off (so people can't order on those days). I'm giving this app 1 star because I don't think I should have to ask for technical help when clearly the app has issues. I've selected the dates, clicked save, and then when I refresh or head over to the front end, the dates are not blocked off. Now I will contact support but of course this is inconvenient for my business and takes time out of my day. An app either works or it doesn't and this one doesn't work for me.

Glazed New Zealand
New Zealand
Time spent using app: Over 3 years
Identixweb Private Limited replied April 11, 2019

Hi,

We are extremely sorry to hear about this.

There are 1000+ active users are using our app and no one has occurred this type of issue yet. I request you to get in touch with us by emailing us or through live chat we had in our app. We'll check it into your website make this app working as it can.

Best Regards

January 4, 2019

Very good service with IdentixWeb awesome team! I'll recommend your app for others.
Keep up the great work.

SESSION
Japan
Time spent using app: 6 months
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

December 28, 2018

Great app. very happy with it and customer service helped me fix a problem in seconds................

Detox Company
United Kingdom
Time spent using app: Over 1 year
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

December 7, 2018

We've got customers using shopify, our job is to install, setup and administrate their store. Sometimes we need really quick solutions to satisfy our customer's needs, so we have got to use third party extensions and therefore we are used to collaborate with external developers. The support of app developer is extraordinary customer friendly and fast.

We love to recommend this extension and this company."

Apparelholic
United States
Time spent using app: About 1 month
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

December 5, 2018

Thanks for this app. Big support on my online store.
Thanks for this app. Big support on my online store.

Prime Harvest by PH RISE Inc.
Philippines
Time spent using app: About 1 hour
Identixweb Private Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 3 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.

December 4, 2018

I love this app. Functionalities of this app is awesome. Support is so frequent and always got prompt replies.

I always recommended to use this app.

Bielefeld hat Durst
Germany
Time spent using app: 7 months
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 26, 2018

Easy to install and configure, with all required options (like setting holidays and weekends) included. The developers support is great as well. Totally recommended!

Petit Paris
Canada
Time spent using app: Over 2 years
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 24, 2018

App works great. Coded very well so it loads quick at cart page, nice designed back-end interface, and detailed settings. Happy ShopifyPlus customer.

World Wide Corals
United States
Time spent using app: Over 2 years
Identixweb Private Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 15, 2018

Nice app! Give you many functionalities. It is easy to set delivery times for your orders and track them at the same time.

Bang Breakfast
Netherlands
Time spent using app: 5 months
Identixweb Private Limited replied April 12, 2019

Hi there,

Maybe you find something wrong in our app that's why you reduce the star rating and give us 4 stars. Also, please suggest an improvement in what we should perform in our app so we can fulfill your need and serve our best service to you.

We had expected more love from you by getting 5 stars.