Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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What a great app! This ability for customers to lookup/track their own orders without emailing us is so helpful and something we've wanted since we launched our store. So glad these guys did all the work to make it happen. Well worth the price to provide excellent service to your customers and a tool that is necassary for large or small stores.
Good app, and very good support ! I recommend this app ;)
very responsive and helpful support!
This is a great app and very reasonable price! Support was prompt in answering my question and a very detailed response was given which I appreciated very much.
I love this app!! Their service is very good and fast!! Highly recommend it!!! Every Shopify store owner need this :)
This app works great and helps cut down customer inquiries but the customization is far from user friendly. It is painstakingly customizable with CSS coding only which is different and more complex than HTML. Until this app becomes more user friendly, it gets a three star rating. It takes a lot of time to design the widget to match the design of your store. $10/month for an app in which lacks a lot of customization features doesn't seem to appealing. There is another order lookup app that starts at just $2.50/mo. which allows you to customize everything easily.
This is a great app that has saved us a ton of time and is well worth the $10/month. Customers are able to look up the status of their order right from our website which saves them from writing an email or calling in to check on the status of their order. This allows lets our staff focus on other tasks. Josh is also super helpful and fast with any customization requests.
This app has definitely decreased phone calls and I think it is a nice touch for customers to be able to track their own orders.
I love this app.
Amazing support, grab this app! What else can I say, very helpful. Go to http://www.boujeecat.com to buy the latest in cat clothes.
I love this app it makes it fast and easy for our customers to track their orders. we use it on all our stores and it has never failed us. Highly recommended