Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.
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This application has really helped our customers engage a little more with their orders, I would 100% recommend!
It was a great App.. but it stopped working today....11/16
its really important to explain your customers where their order is, this one does, and by doing so, gives you peace of mind, and makes your store more proffesional.. super recommended.. and yes the support team is pretty damn good too...
you wont waste time searching for tracking numbers.
We just installed it and launched and had our first $100 day. all of our customers who used it said it was a great feature for them to use!
Hi there,
Congratulations on your first $100 day!
We are so happy you chose us as your order tracking app, and so happy that your customers love it.
If you need anything moving forward please email us at support@orderlookupapp.com , we are always happy to help!
All the best,
Rhian Beutler
COO/Co-founder
very good everybody must use it , friendly to use .
Thank you so much for your kind words. I am so glad that you found it friendly to use.
If you ever need anything moving forward please email us at support@orderlookupapp.com
Best wishes,
Rhian Beutler
COO/Co-founder
I am new user. But I think this can be of great value and time saving. It looks simple and effective.
Josh and the venntov team are incredible. The support they provide to an immaculate app is unparalleled to competitors. Wish I could give more than five stars.
I've tried numerous times to get help from this app and have received no response. The link the app creates for tracking numbers that are provided to my customers is broken. Its missing a simple '/' in the URL. They won't respond or help me fix it. This has caused 1000's of customer complaints this month.
Works well and as advertised!
Awesome app, really cuts back on customer complaints