Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

July 28, 2020

This application has really helped our customers engage a little more with their orders, I would 100% recommend!

homeexerciseband
Belgium
3 months using the app
November 16, 2013

It was a great App.. but it stopped working today....11/16

Deepak Chopra Dream Weaver
United States
Over 6 years using the app
Edited June 26, 2017

its really important to explain your customers where their order is, this one does, and by doing so, gives you peace of mind, and makes your store more proffesional.. super recommended.. and yes the support team is pretty damn good too...
you wont waste time searching for tracking numbers.

Betovi Co
United States
3 months using the app
April 24, 2020

We just installed it and launched and had our first $100 day. all of our customers who used it said it was a great feature for them to use!

Emorey + Co.
United States
3 months using the app
venntov replied April 24, 2020

Hi there,

Congratulations on your first $100 day!

We are so happy you chose us as your order tracking app, and so happy that your customers love it.

If you need anything moving forward please email us at support@orderlookupapp.com , we are always happy to help!

All the best,

Rhian Beutler
COO/Co-founder

Edited May 12, 2020

very good everybody must use it , friendly to use .

The Tiny Treasure
United Kingdom
3 months using the app
venntov replied May 22, 2020

Thank you so much for your kind words. I am so glad that you found it friendly to use.

If you ever need anything moving forward please email us at support@orderlookupapp.com

Best wishes,

Rhian Beutler
COO/Co-founder

June 16, 2020

I am new user. But I think this can be of great value and time saving. It looks simple and effective.

Dealsmetro
Canada
2 months using the app
April 12, 2017

Josh and the venntov team are incredible. The support they provide to an immaculate app is unparalleled to competitors. Wish I could give more than five stars.

Savage Pranks
United States
2 months using the app
March 23, 2018

I've tried numerous times to get help from this app and have received no response. The link the app creates for tracking numbers that are provided to my customers is broken. Its missing a simple '/' in the URL. They won't respond or help me fix it. This has caused 1000's of customer complaints this month.

Emma Mason Co
United States
About 2 years using the app
February 18, 2015

Works well and as advertised!

Right Channel Radios
United States
2 months using the app
October 27, 2017

Awesome app, really cuts back on customer complaints

Usateeez
United States
2 months using the app