Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

August 9, 2012

These guys are great!!! They get back to you so fast. Thank you for all your help. You guys have saved me today. Very happy customer.

Chulita's Famous
August 9, 2012

These guys are Awesome! Their support is one of the best I've ever come across. Intuitive and easy to use interface. Shipping will be a breeze with Ordercup. This will save me lot of time.

Niteo Collection
August 4, 2012

Online customer support is the most awesome! I knew nothing about this ap and they walked me through every step and made things really easy for me. Thank you OrderCup & my rep - Parakash!

Real Clear Store
August 15, 2012

For anyone who wants phenomenal support and a great shipping solution, this is the app for you. I highly recommend it.

The unRemarkable Project
August 15, 2012

Absolutely wonderful service! Order Cup was very helpful and walked with us through each step!

Everything Happy
August 14, 2012

Great support. Friendly chat and easy implementation. Still early going but so far, real good!

POINT 3 Basketball
August 17, 2012

Two thumbs up for Aloke and the support team at OrderCup. We upgraded to Mountain Lion and couldn't print any shipping labels.

With patience and perseverance, the OrderCup support team figured out how to fix our system so it worked with the new OS, and now we're up and running again. Thank you OrderCup!

Lezzet Spices
August 19, 2012

Great Company to work with. The support was awesome and they really went out of their way to help me configure my account and understand all the features. Highly recommend Ordercup.

Aah Style
August 22, 2012

We are a new startup e-commerce business. We had a bad experience with our previous cart system and thought it was our inexperience.

However, OrderCup technical support patiently walked with us, side by side until we were able to successfully process orders. The irony is that OrderCup made it so easy!

Thank you, OrderCup for your professionalism and rock solid knowledge. You've brought the excitement and "fun" back to our new business.

Kudos to you!

Backcast Outfitters

Backcast Outfitters
August 28, 2012

Wonderful ap to integrate with my UPS account! I am a mac user and have had difficulty finding a good solution for shipping labels. The online and telephone support has always been very quick and extremely helpful. Thanks OrderCup!

Captains' Letters to Joe