Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

October 26, 2016

I don't know why I hadn't installed this app from the very beginning when my store opened. I think it's because I didn't realize it existed until recently. That's unfortunate, because this simple app helps perfect the customer experience, because it gives more leverage to the customer over their orders at all points, post sale.

Kayses
United States
24 days using the app
October 19, 2018

So far I really like this app .. very easy to set up . they did a great job letting us know how to install it

BrickandMirrorBeauty.com
United States
23 days using the app
May 2, 2021

It works without all of the bloat and bells and whistles of other apps. It is simple and I love it. It solves a major area of friction in the buy-sell process. Kudos to the developer for actually having a product that works (unlike a lot of developers on here).

Loved By Doggo
United States
22 days using the app
July 6, 2020

i needed a way for my customers to cancel their order instead of doing this manually, customer now has full control and can cancel, edit or reorder an item, this app is helpful.

Mos Regal
Nigeria
21 days using the app
May 11, 2016

great app and it's free. you've literally got no reason to not download it. DO IT!

Boxraw2
United Kingdom
21 days using the app
February 19, 2019

i didnt see in action yet BUT obviously this is a must have!!!!! already today morning this app was needed to customer that want change the color, and for now on they can change without sending email requesting, top five for this!

Tudo na Moda
Portugal
20 days using the app
Edited March 23, 2020

I love this app. I think it should exist within shopify without an app. I think its a very basic necessary function

ADELLINE
South Korea
About 1 year using the app
Edited December 7, 2021

Had been using Orderify, but when I installed a new theme I couldn't get it installed, and their support couldn't help. The app worked great in my old theme (but my new theme presented some installation issues). So I had to look for and install an alternative. In fact, the new app offers more features for the same price.

ExcellentSupply.com
United States
Over 1 year using the app
Edited June 17, 2019

This app Works great! It does exactly what it says it does. It was very simple set up. Was up and running in mins, easy to follow steps!

Adventure Lens
United States
15 days using the app
Edited February 2, 2020

wonderfull had a great experience .thanks for a wonderful app,the app is built isn support and updated based on recent requirement.

Athlekart
India
14 days using the app