Reviews (199)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.
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Great app guys :) Everything should be on the tip of the fingers and the app delivers it.
This app is really helpful! Its functions should actually be offered by Shopify itself. This is a must have app.
Took me minutes to setup easy setup instructions, works automatically
Thank you! We run a business that does a great deal of preorders and cancelations are a normal part of our business. We expect this to increase customer satisfaction greatly!
very easy to install and use. really helpful and a must for all shopify stores. would definitely recommend all to install it
This app was pretty easy to install into the order confirmation email. I opted to use the pop up in the customer accounts instead of trying to do the coding myself. I appreciate that they offer that option for us non coders. All around a good app.
The one stop App for your customer's all post ordering needs. The prices are quite competitive.....setup is easy as far as I think..
A very valuable asset to every ecommerce store for improved customer service and enabling easier future sales. I am very surprised this isn't an "out of the box" feature from Shopify!
Thi app is great, order cancellation phone calls have pretty much stopped. We use this at www.autopartscheaper.com
This app helped relieve the question in my mind of how customers could cancel, reorder, or change their orders smoothly. They also walk you through the set-up. Highly recommended app.