Parcel Panel Order Tracking , 3,189 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and exceptional customer support. They appreciate its seamless integration with Shopify, customizable features, and value for money. The clean tracking page and smooth shopping and shipping process it offers are also praised. Many commend the app's speed, performance, and affordability, including a free version for beginners. The customer support team, particularly Jessica and Maryam, are frequently mentioned for their outstanding service. This app is seen as essential for enhancing the customer service experience in any Shopify store.
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Parcel Panel is amazing!!! My customers are very happy with getting their information
Parcel Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service. The app makes it easy to track orders and keep customers updated on their shipping status
Had few issues with currency and setup but the support team is very great, they have helped me set the app up and it is actually now generating revenue + improving the service for customers. I highly recommend this for shopify owners who are looking to improve their offering while getting some extra revenue :)
I still use the basic version to get started, but apart from the limited number of tracks, the app is really comprehensive and the design of the tracking page is amazing. Top 5 apps to have. Super fast and very attentive support. What can I say, if you are still undecided, this is the perfect solution, don't waste your time.
This app is great for tracking orders. The customer interface looks great and is super easy to navigate. Also their customer service is great! Donna helped me with everything I needed. 10/10 highly recommend!
What a great service. Quick response and very friendly.
The app itself is very easy to use.
For customers, there is a clear tracking page of the package with a map attached.
I definitely recommend this app!
The customer support was great. She truly went above and beyond what I asked, and I had just asked a rather simple request, but I was also given more free quotes and she was very quick and professional. Thanks Kath.
I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.
amazing really fast and friendly. Donna even helped me change the tracking link of my previous orders (the orders i got before i even downloaded the app).
Thank you very much !!
great customer service and option to have this added to my store