Parcel Panel Order Tracking , 3,159 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and exceptional customer support. They appreciate its seamless integration with Shopify, customizable features, and value for money. The clean tracking page and smooth shopping and shipping process it offers are also praised. Many commend the app's speed, performance, and affordability, including a free version for beginners. The customer support team, particularly Jessica and Maryam, are frequently mentioned for their outstanding service. This app is seen as essential for enhancing the customer service experience in any Shopify store.
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Parcel Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service. The app makes it easy to track orders and keep customers updated on their shipping status
Parcel Panel is amazing!!! My customers are very happy with getting their information
Had few issues with currency and setup but the support team is very great, they have helped me set the app up and it is actually now generating revenue + improving the service for customers. I highly recommend this for shopify owners who are looking to improve their offering while getting some extra revenue :)
I still use the basic version to get started, but apart from the limited number of tracks, the app is really comprehensive and the design of the tracking page is amazing. Top 5 apps to have. Super fast and very attentive support. What can I say, if you are still undecided, this is the perfect solution, don't waste your time.
The Free plan is more than enough to get started, and the paid plans are super affordable! The customer support is exceptional; we have never seen anything like it before. After submitting our inquiry, we received a response from Donna within 20 seconds - literally. Within just three minutes, all our issues were resolved. We cannot recommend it enough!
The customer support was great. She truly went above and beyond what I asked, and I had just asked a rather simple request, but I was also given more free quotes and she was very quick and professional. Thanks Kath.
What a great service. Quick response and very friendly.
The app itself is very easy to use.
For customers, there is a clear tracking page of the package with a map attached.
I definitely recommend this app!
I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.
great customer service and option to have this added to my store
With 24/7 support, ease of use and benefits, shopify has been indispensable for me since the first day I started using it.
I definitely recommend it