Printful: Print on Demand , 5,938 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.
Refine
-
By rating
NO STARS!!! I downloaded the app today to simply test the system and purchase a £20 T-shirt with print as a trial. To which PRINTFUL DELETED ALL OF MY EXISTING STORE PRODUCTS!!!
YES ALL!!! ALL 140 OF THEM!
It took me months to search, import, descript, crop photos, create catagories etc and yet printful just DELETED THEM ALL!!!
#Printful..... I think NOT......#PAINFUL,... YES!
Thank you for your review!
We're sorry to hear that your experience with us has not been positive thus far, but hope we can improve it moving forward!
You are right, we do offer the option to delete any product that is listed on your store from our app, but this can only be done manually, by accessing your Printful Dashboard > Stores > Sync, selecting a product and clicking on "Delete". You will also see a pop-up to confirm that you would like to remove the product from both your Printful dashboard and your Shopify store.
We strongly suggest not deleting products you would like to keep on your Shopify store.
I can assure you that this type of action would not happen automatically, or as a response to a purchased order.
We see that our support team is currently assisting you with this issue, but hope you feel free to reach out to us at feedback@printful, if you have any additional questions or concerns!
- Vita
Good app to make more and new products. Support is good. I would like to see more products available for fulfilment in Europe
Great app, really helped me with everything, fantastic support and a great service. Printful has been wonderful in all aspects from creating to shipping.
Super easy to use and convenient. Great customer service as well.
very friendly easy to design shirts
It is a really really good app to sell your personnalized products online. Just wishe that it become free one day to send a sticker with the order but it's a good one
Love this app and products integrate perfectly with my Shopify Store. You do need to have a little technical experience,
Thank you for your review, we appreciate it!
If you need some additional help with setting up your store, be sure to check out our Store Setup Services here: https://www.printful.com/store-setup-services
You can also reach out to us at support@printful.com with any additional questions or concerns! :)
- Vita
- Vita
Muy fácil de usar y de gran ayuda para emprendedores. Perfecta para personalizar productos, como camisetas.
Awesomeness but i will suggest if the shipping prices can be review for those of us in the middle east.
Apart from that, the experience is dope...
Thank you for your review!
We also appreciate your feedback on our shipping prices and have forwarded it to our shipping team for future consideration.
You can also add your suggestions to our feature requests for a community vote here: https://www.printful.com/feature-request
- Vita
Deliveries to Mexico are lousy. Customers have already rated my store 1 star for delivery time. The order may take more than one month, which in these times is no longer valid. China works better?!?! When you contact Printful, they bureaucratically tell you that they must wait until the month is up to raise the complaint; they don't know where the product is for about 20 days. So for Mexico, dropshipping does not work.
Hi, Marco!
Thank you for sharing your experience. We're truly sorry to hear that the deliveries to Mexico are delayed. We are working with global carriers that in turn work with the local carriers to ensure safe delivery, however, due to transportation restrictions, customs, and other factors, international deliveries can be late.
Please note that we take responsibility for any lost packages if you reach out to us within 4 weeks of the last estimated delivery date. We're constantly working on improvements with our shipping, so thank you for your patience!
- Renate