Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

March 9, 2024

One of my fav apps so far, very easy to navigate but you do need some tech skills to move around and make your own decisions wisely. I recommend you watch some of their tutorials on YouTube, it really helps.

Grind City Market Place
United States
27 days using the app
January 31, 2024

In my personal experience...using Printful is EASIER than using Shopify itself. MUCH more intuitive with price changing, product editing, and especially launching a product to my Shopify store from Printful!

316 Designs
United States
8 months using the app
February 17, 2024

Just opened Shopify Store. Excited to see how this does as it falls directly in line with my skill set and product offerings.

A2Z Hot Picks & Gadgets
United States
About 2 months using the app
March 29, 2024

I really enjoy using Printful for my business needs!

Debonair Designz
United States
About 1 year using the app
Printful replied April 4, 2024

We're thrilled to hear that you're enjoying the process! Thank you for the positive review! ⭐

April 12, 2024

Great quality products and prints look great. Just not enough of the products I want to sell. Need more options for home goods. Such as, hand towels (Poly/cotton), dinner plates, serving utensils. Prices are a little high but they do have great print quality for the price.

Blue Cava
United States
About 1 year using the app
Printful replied April 13, 2024

Thank you for your review and recommendation! If you have any suggestions for new products you'd like to see from us, you can also submit a request on this page https://www.printful.com/feature-request This will help us to organize all new requests better and ensure that they're properly addressed!

February 29, 2024

I don’t like the fact that lots of products get discontinued. My store is based only on sustainable clothing and the choice Printful has for sustainable items it’s already very limited so, when they suddenly discontinue 4 or 5 articles, they cause a big impact on the store.
My experience with the printing and delivery times is good so far, but I haven’t got enough sales to asses it properly.

Fitz & Willow
Spain
About 1 year using the app
April 9, 2024

Although the printing quality is great, the prices with Printful are too high. When compared to other print-on-demand companies that offer the exact same thing, it's at least twice the price.

Pioneer Kitty Market
Canada
Over 2 years using the app
Printful replied April 11, 2024

Thank you for submitting your review! We do our best to offer fair and accessible pricing for everyone. We trust that, along with the services and the quality products we provide, it’s an overall good investment. The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, and some other nice touches. We are always working on lowering our product prices, where possible, while still retaining their quality, of course.

January 24, 2024

Have used Printful in the past. Their customer service is not great. We had an issue on an order where we had to cancel an order. We canceled the order on Printful first, then went to Shopify where we canceled it on Shopify's end and it read "canceled" after the order. All was good... that was until the order was pushed through again 4 days later without us authorizing it. We contacted Printful right away to say we had canceled the order and unsure why it was re-sent. The order had only picked 1 item, but that wasn't the issue. The entire time Printful is saying to contact Shopify and Shopify is saying to contact Printful. Printful kept saying "the order is already being fulfilled so we cannot do anything." When I show them we had already canceled the order and the order number is they same they would not listen.

After a ton of back and forth, they still wouldn't look into if there were any glitches but ended up refunding and canceling the order. It didn't stop there, the support representative accused me of "editing" the order number to say "canceled" after it so it wouldn't have been a duplicate order and lying that I had canceled the order. We did NOT lie and every record we show that the order was canceled and the billing page also indicated it was canceled.

We do not want to work with a company that accuses us of lying and "editing" order numbers.

Plant Daddies of Atlanta
United States
Over 1 year using the app
April 5, 2024

great easy way to add merchandise to your store.

Beta40
United States
Over 2 years using the app
Printful replied April 7, 2024

That's fantastic! We're thrilled to hear that the process has been seamless! 😊

February 20, 2024

Easy to setup and easy to use. Let your imagination run wild, until you find what works for you. Add it to your storefront and put it in front of customers.

Whole Home Warehouse
United States
About 2 months using the app