The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Update... I'm bumping my review up to four stars after tremendous support from Tom at Printify. I had a lot of concerns and set up a call with Tom. I was extremely impressed with the homework he had done before our call. He had read through all my support issues, put together a list of all orders that had been late and took care of those on their end, and really went over the top to show me that he cared about my concerns. Because of Tom I decided to stay with Printify and just launched my second store.
I ended up switching print providers within their network and have been been fairly pleased. My orders are shipping in a timely matter and I haven't heard anything negative from my customers (limited orders so far as I'm easing my way back into it) since the change. One thing to remember, however, and something I've found very valuable, is to know that all print on demand providers use DTG as their method of printing. Be aware of this and educate yourself on what this means before making your designs.
I really like most things with Printify and, judging by their dedication to my problem, combined with a solid working platform, competitive prices, and broad product selection, I would imagine they'll continue to improve and grow in the future. Thanks, Tom!
I have really mixed feelings about this app and I really hope my opinion of it changes for the better in the future. There are a lot of things I really like and a couple that I really dislike. The problem is that the couple things I dislike are extremely important...
I built my store in November and Started advertising for it around the first of December. Things were great and I sold hundreds of items in the first couple weeks...
Then the customer complaints came in...
Multiple orders missing items...
Multiple orders with bad prints - crooked, see through, missing blocks of images, you name it...
I had to turn my advertising off until I can determine if these guys can print a shirt that looks good and deliver the right items to my customers...
They gave a cutoff order deadline of December 11th for having items by Christmas. I have many orders that were placed before then that won't be at my customer's houses before Christmas...
The support has been solid but not perfect. It's a very busy season but most of the time I can get a response in less than a day. For the items missing orders and for the bad prints I have been refunded....
The problem is that a simple refund doesn't get my customer's products to them by Christmas. I've had to manually place orders and do it with expedited shipping in hopes that some kid will have their shirt on Christmas morning...
Despite trying to get them to help cover the costs of the shipping because of their mistake, printify has refused to do so....
These simple printing/packing mistakes have costs me hundreds of dollars/countless hours of time and, most importantly, future business from a number of customers...
And this is just from two weeks of sales!
Now, to the good stuff...
Their products are very easy to build.
The app is easy to navigate.
The prices are good for most items.
The customer service has been attentive.
They have a solid selection of products.
From what I've seen so far, this company is doing very well with all the really hard stuff. Probably the best in the industry. If they could get a system together with better quality control from their print partners, these guys would absolutely take over the industry.
The problem is a quality product (end result) is the most important thing in this industry and these guys are lacking big time on it so far. If the shirt looks bad it doesn't matter what else you have right.
The good news is (from someone who's printed shirts for a decade) printing shirts isn't hard. Hopefully these guys can find a way to get their print suppliers to care about the product they put out. If they do they will dominate.
I've seen shirts that MyLocker puts out under its own brand name. Printify isn't getting the same quality.
I'm currently switching all my products over to another print provider in their network. This isn't easy to do as each product has to be manually recreated.
I'm really really hoping the print quality is much better with the new vendor. I like everything else about these guys but the shirt quality is very important.
We have 8 more stores we plan to open in 2019 and it would be really sweet if things work with these guys.
I'll update once I start to see results from the new vendor.
I use this app for most my apparel. It's very easy to use and the customer service is phenomenal.
Sassy Bassett Designs
They are quick have provide a lot of different merchandise options. I love the availability to change the provider if I need to.
I don’t really like the fact that once an order is submitted you can’t make changes. We are at the mercy of our customers and sometimes changes happen but it’s like once you hit submit, you’re stuck.
Moon Void Tarot
I use printify to sell products with my original artwork on them, I love how easy the website is to use and the customer service is fantastic. I would give a 5 star rating, my only gripe, and it's pretty big, is the shipping costs and fees make it very hard to make any profit off my items. The cost of the items is high, and to stay competitive and cost effective I add my markup to the item, but after printify takes their cut and the cost of shipping is added it's hardly worth it. I'm still trying to figure out a way to make it work for me.
Printify is an excellent service with excellent customer service. Beware of MyLocker to do your printing. They could care less what they send out of their place. On average 1 of every 4 or 5 shirts i order need to be replaced for terrible quality, holes in the shirts, and ink splatters all over. They have issues. MyLocker is terrible. Prinitfy is great..
I tried to move the image when designing a cushion cover after resizing it but could not do it.... maybe I’m missing a step or it’s simply not possible. If so this needs to be fixed as the image manipulation needs to be more versatile. Other than that so far so good... fab quality products.
Viral Trender Store
easy to use, love the template ease of usability. the prices are a little high, makes it hard to make a profit for the designers
Adding items is easy; looking forward to seeing actual product
And Above All
So far so good. I just added this app (2 JUN 2018) in order to offer custom sports bras through my store. The design process is simple and intuitive. The product looks good, however, since I have not yet seen the quality of the product I cannot add that 5th star just yet. I ordered a sample. If the quality is as promised I'll add the 5th star to this review. Overall, I am quite satisfied with the process and the ease of working with the app.
The Trini Gee
When it comes to print on demand, you will probably have some type of issues regardless of which company you decide upon. I've had a few problems with Printify and in most cases, these issues were resolved. As a business owner, it's up to you to stay on top of things to ensure that their errors don't cost you. If nothing else, Printify has a better selection of products than their competitors. The design upload process is easy and the mockups are well done.