Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

March 14, 2016

This app, hands down, is what makes my store possible.

Spotify can limit you with how many variants you use, but when you are dealing with hundreds of options - the guys at Product Customizer really save the day.

I highly recommend this app and thank the team for excellent customer service!

White Clouds Vaping Co
United States
6 months using the app
May 9, 2014

It was so simple to use! I was a little worried about having to insert coding in my liquify to get it to work but the video showing you how to do it was so easy to follow.

Jo's Paperie
Canada
6 months using the app
April 7, 2013

It did everything I needed it to. Easy to install and easy to add options to any product.

Dragonfly Bubble Bath
United States
6 months using the app
August 31, 2013

This app is exactly what we were looking for and works great! We offer personalized products so we needed a way to let customers tell us what they wanted on their products. The text input boxes are perfect. In addition, we use drop-down menu options to let people choose a cause - as a percentage of our sales goes to charity.

The ease and flexibility of the product allows us to save regularly used sets of custom inputs but also do something different for products that need more options.

Thank you so much - love it!

Tara Reed Designs Inc | Let's Personalize It
United States
6 months using the app
May 12, 2022

Great app! Very good customer service and very easy to use. Highly recommended!!! I'm happy to be using it.

Planta Mi Árbol
Costa Rica
5 months using the app
Product Customizer replied May 13, 2022

Hello to our friends at Planta Mi Árbol

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation.

Tanu & The Product Customizer Support Team

September 12, 2022

Great App and great customer support. I needed help and they solved my problem within a few minutes. Would recommend it!

Jacob's Nussmanufaktur
Germany
5 months using the app
Product Customizer replied September 13, 2022

Hello to our friends at Jacob's Nussmanufaktur

Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

October 26, 2019

This app is just what I have been looking for. It is simple to use, you don't have to muck around with images and the support is exceptional. I highly recommend giving this app a go!

Original Skinnies
Australia
5 months using the app
Product Customizer replied October 31, 2019

Hello friends from Original Skinnies!

Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was exceptional and the app met the needs of what you were looking for. We love what we do and hope that Original Skinnies is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team

May 19, 2016

This App is working great, and is very easy to use! Thanks, Product Customizer, you've made my workflow much more efficient for sure!

Rms Decals
United States
5 months using the app
April 1, 2013

Not only is this a great app, but the customer support was superb! The installation tutorial was very easy to follow, but did not go so well for me. The theme I had chosen was slightly different and required a little "finesse" in order for it to match my overall theme. I reached out to Product Customizer support and within 1 hour was contacted by an extremely friendly representative (Denis). He immediately understood the issue and made the changes for me just as fast! I highly recommend this product to fellow Shopify retailers.

HolsterWorx
United States
5 months using the app
October 25, 2021

Does exactly what it describes! This is an amazing plug in to help add fill in options to your listings. Prompt and professional customer service. They had my issue resolved in less than 5 minutes. Highly recommend!

Quaint & Crafted LLC
United States
5 months using the app
Product Customizer replied October 26, 2021

Hello to our friends from Quaint & Crafted LLC

We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team!

Cheers,
Pushpesh & the Product Customizer Support Team