Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

February 23, 2021

....................... The product is very good, but the customer service is awesome, thanks Purspesh

Wamilia
Spain
10 months using the app
Product Customizer replied February 24, 2021

Hello to our friends from Wamilia

We will let Pushpesh know that his assistance was greatly appreciated, thank you for leaving us this review :-)

-Melissa & the Product Customizer Support Team

June 14, 2018

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

Customhappy
United States
10 months using the app
September 26, 2022

easy to use and great customer service! i researched a lot of apps for this purpose and it's definitely the best one

Brownie Bar Store
United States
10 months using the app
Product Customizer replied September 27, 2022

Hello to our friends at Brownie Bar Store

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

August 25, 2020

Nice people to work with, fixed an issue we had quickly. I would recommend this app for those that need some simple, effective customization to their product pages. Thanks!

All Are Welcome
Australia
10 months using the app
Product Customizer replied August 26, 2020

Hello to our friends from All Are Welcome!

Thanks for this awesome recommendation! We appreciate your support and we are glad we could help :-)

Melissa & The Product Options & Customizer Team

March 13, 2023

Excellent support if you run into any difficulty. Responded within a few hours and resolved the issue for us quickly and efficiently. Thanks Aman for brilliant customer service. App is now working well and offers us the customisation options we required. Thanks Aman and the Product Customizer Team.

Timbersmiths
United Kingdom
10 months using the app
Product Customizer replied March 14, 2023

Hello to our friends at Timbersmiths

Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success!

Tanu & The Product Customizer Support Team

December 15, 2014

Just purchased the app, had a little bit of layout issue with my current Shopify them and the app. I let Shopstorm know and they took care of it right away, I never get this fast or efficient of support from any other dealings online from wordpress to hosting to other platforms.

Big thank you to Shopstorm for ironing out the wrinkles of my initial setup!

Best,

Oz

I Film U Surf
United States
10 months using the app
September 19, 2020

Perfect application, best customer service, they fixed all the problems that I could have encountered, thank you very much to want, so i give 5 stars

Glassy Guys
France
10 months using the app
Product Customizer replied September 23, 2020

Hello friends at Glassy Guys

A big heartfelt thank you for leaving this great review! We are glad you love the app :-) Thanks as well for the kudos on our customer service!

- Melissa & The Product Options & Customizer Team

April 30, 2017

Love this app! It's so much better then the one we were using before!!

Dojomuscle
United States
10 months using the app
September 1, 2016

So far so good - the app does everything it on the tin, is easy to use and the customer service is top notch - responses within one hour of requesting assistance.

One Foot Engrave
United Kingdom
10 months using the app
May 5, 2021

Good app and good customer service I would recommend 100% very easy to use simple and if you need help customer service is there ASAP

WEARVA
United States
10 months using the app
Product Customizer replied May 7, 2021

Hello to our friends from WEARVA

Thank you for leaving us this great review! We wish you and your store great success! :-)

-Melissa & the Product Customizer Support Team