Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to add custom options to products, including monogramming, engraving, and custom signage. It's praised for its seamless performance, excellent customer support, and compatibility with Shopify 2.0. The app is also appreciated for its reasonable pricing and a free plan for single product customization. The support team is known for proactive outreach after updates or theme changes.

May 27, 2019

The app does everything I want it to do and it was super easy to use. Also the support team for this app is very responsive and always willing to help.

My Value Media
United States
26 days using the app
Product Customizer replied May 28, 2019

Hello friends from My Value Media! So happy that our response times were good for you, and that the app is easy to use. We kept the app simple in order to make it second-nature to use for Shopify store owners. Hope your store strikes it big :)
-Sean H, Customer Success Manager, Product Options & Customizer

May 5, 2015

Most of my products are completely customizable and this app makes it so much easier for customers to put in their customization. The customer support is amazing. I sent a request around 11 pm and got a response in minutes. I would highly recommend this app

Simply Glassic
United States
4 months using the app
December 4, 2015

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

United States
4 months using the app
February 19, 2016

Love, Love Love the NEW Product Customizer!

Dovedesigns Com
United States
3 months using the app
April 7, 2013

It did everything I needed it to. Easy to install and easy to add options to any product.

Dragonfly Bubble Bath
United States
6 months using the app
June 29, 2016

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done.

Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Studio Network Solutions Sns
United States
3 months using the app
October 17, 2017

This was the first (and most used) app that I've chosen so far! I was so leary to start down the road of e-commerce as our industry has TONS of sizing options. This gives up the opportunity to get started and offer many options to our customers. Very user friendly as well!

Starfire Body Jewelry Co
United States
About 2 months using the app
August 6, 2013

Running a boutique, that offers many different colors and text styles for personalizing, can be overwhelming if you have to change/update several items however, this app makes those changes a piece of cake!! This app saved my time & my money with easy to apply variants! $ Worth every buck $

CJ of Locket Lucy

Locket Lucy
United States
5 months using the app
April 1, 2013

Not only is this a great app, but the customer support was superb! The installation tutorial was very easy to follow, but did not go so well for me. The theme I had chosen was slightly different and required a little "finesse" in order for it to match my overall theme. I reached out to Product Customizer support and within 1 hour was contacted by an extremely friendly representative (Denis). He immediately understood the issue and made the changes for me just as fast! I highly recommend this product to fellow Shopify retailers.

United States
5 months using the app
May 27, 2020

Wonderful app and great customer support! Help us very quickly to solve our problems. Thank you very much!

Japanny - Best Japanese Knife
9 days using the app
Product Customizer replied May 28, 2020

Hello friends from Japanny - Best Japanese Knife!

So great for you to leave us this great rating on the Shopify app store! We're glad you find our app wonderful and that you're willing to share! We hope that your store is super-popular online!

-Sean the Customer Success Manager & The Product Options and Customizer Support Team